Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.
In response to the COVID-19 pandemic, the federal government declared a public health emergency (PHE) and passed a law that allowed you to automatically keep your Medicaid coverage (continuous Medicaid). Based on the new federal law, continuous Medicaid eligibility will end on March 31, 2023, so you need to renew your benefits when it’s time to ensure your coverage will continue if you are eligible.
Patients should look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering. Notices will come in the mail and/or via portal if clients chose electronic notices. They should respond quickly when they receive it.
If you don’t respond to renewal or information requests from HHS, you could lose your coverage.
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Como respuesta a la pandemia de COVID-19, el gobierno federal declaró una Emergencia de Salud Pública (PHE, por sus siglas en inglés) y aprobó una ley que le permitió a usted mantener automáticamente su cobertura de Medicaid (cobertura continua de Medicaid). Según la nueva ley federal, la elegibilidad para la cobertura continua de Medicaid se terminará el 31 de marzo, de 2023, por eso necesita renovar sus beneficios cuando se llegue el momento para asegurar que su cobertura va a continuar si usted todavía es elegible.
Pacientes deben buscar avisos de la HHSC en sobres AMARILLOS con el texto “ACCIÓN REQUERIDA” en letras ROJAS. Los avisos llegarán por correo y/o a través del portal en línea si los clientes eligieron recibir avisos electrónicos. Deberían responder con rapidez cuando lo reciban.
Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.
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ARC MyChart downtime: Due to technical maintenance, ARC MyChart will be unavailable 7:00pm Saturday, April 1 to 7:00am Sunday, April 2. To schedule an appointment during this time, please call 512-272-4636 and press "1". You can reach all-night phone nurses by calling any clinic and pressing “4” to speak with a nurse.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC South 1st Specialty and Pediatrics Ages seen: 0 - 99 Joined ARC: 2004
Dr. Romero enjoys photography, and his patients can see some of his photographs in his office. He also enjoys jazz, opera, furniture restoration, and cooking. He enjoys time with his children, taking an art class with one of his daughters, piano lessons with another, and Scouting with his three sons. Dr. Romero loves to dance with his wife, and travel to new and old familiar locations.
I enjoy serving my patients. I knew for a long time that I wanted to be in medicine, and the more I pursued Podiatry, the more it appealed to me. I get to help people where life hits the pavement. Helping people get back on their feet is truly rewarding. I try to see my patients’ medical needs in an interdisciplinary way by treating the vascular, orthopedic, dermatological and neurological issues regarding the foot and ankle. Foot problems can be simple or complicated, either way--I enjoy the challenge.
Surgical repair of an Achilles tendon rupture or injury.
The surgical repair of an injured or damaged ankle ligament.
Arthritis and other rheumatic diseases are common conditions that cause pain, swelling, and limited movement. They affect joints and connective tissues around the body.
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ARC podiatrists can help you find the assistive devices (braces, canes, and more) and orthotics to improve your mobility and comfort.
Brostrom surgery repairs the ligaments on the side or outside of the ankle.
Bunion surgery is performed to reduce pain and correct deformities caused by bunions.
Casting helps immobilize injured bones, promote healing, and reduce pain and swelling while bones heal from surgery or injury.
An ARC Podiatrist can evaluate and diagnose foot problems that cause discomfort.
Debridement is the removal of damaged tissue or foreign objects from a wound.
Diabetes risk management helps manage foot problems that can be caused by diabetes.
Exercise and/or physical therapy may be encouraged by your ARC provider to help restore function following an injury or surgical procedure.
Foot alignment devices help keep your toes properly aligned to reduce discomfort.
Foot and ankle reconstruction surgery is performed to correct the structures of the foot and ankle, and restore function to the area after an injury or condition.
Fracture treatment to put the pieces of bone back in place, control the pain, give the bone time to heal, prevent complications, and restore normal use of the fractured area.
Hammer toe surgery is performed to correct deformities of the toes to reduce pain and improve the flexibility of the muscles in your toes.
Ingrown toenail surgery involves the removal of ingrown toenails to treat infections and complications in your toe area.
A surgical procedure to correct deformities that cause you pain or discomfort.
Foot and ankle fractures may require surgical repair or wearing a cast or brace to help treat an injury.
Podiatry is the medical specialty focused on leg health below the knee, which includes the lower leg, ankle, foot, and toes. Even your skin and nails tell a tale. Our board certified providers specialize in the diagnosis and treatment of all bones, muscles, and connective tissue (tendons, ligaments, and fascia) in the lower legs.
ARC podiatrists offer both surgical and non-surgical treatments for foot and ankle issues.
A surgical procedure to manage acute and chronic ankle instability (ankle ligament reconstruction).
Oral and locally injected medication helps treat pain, infections, and other conditions.
Platelet Rich Plasma (PRP) treatment can support the healing of wounds and joint injuries.
Orthotics are medical aids prescribed by your podiatrist to improve foot and ankle issues, including foot deformities, arch pain, heel pain, diabetic foot ulcers, lower leg tendonitis, overpronation or over supination, back pain, and bunions.
Peroneal tendon and tibialis tendon repair is a surgical procedure that helps treat tendon injuries.
Treatment and repair of peroneal tendinosis, the swelling of tendons on the outside of the ankle.
Treatment and repair of posterior tibial tendon dysfunction and adult-acquired flat foot.
Surgery for flat feet and fallen arches reshapes the foot to provide you with better support and alleviate pain.
Some foot and ankle fractures may require surgery to ensure the injured area heals properly.
Surgery for plantar fasciitis can be performed to help treat inflamed tissue that runs across the bottom of the foot.
Surgery of calcific Achilles tendonitis/Haglund’s deformity can help treat foot pain.
Arthritis surgery can help repair or replace a damaged joint.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Lateral ankle ligament reconstruction is a surgery to tighten and firm up one or more ankle ligaments on the outside of your ankle. It’s also known as the Brostrom procedure.
Surgical procedures to help repair tendons, ligaments, and other soft tissues.
512-443-1311 Fax: 512-406-6266
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Carlos was very knowledgeable, explained me the root cause of my feet problem. Prescribed me a meditation that was much more light that my Primary Physician did. Actually the reason of my visit was, I needed a second opinion. I wasn’t sure if I need to take such a strong meditation with so many side effects (steroids) prescribed by my Physician for this type of injury. Dr. Carlos confirmed that local treatment will be enough to cure my Plantar fasciitis and I don’t need to take such a strong medication.
Dr. Romero is very professional and simultaneously very personable
Thorough yet quick, in and out with a solid plan.
I was very pleased with everyone and the smile's on their face. God Bless
Not very patient friendly
Today was my first visit to Dr Romero and I am thrilled with my experience. I feel like I am in great hands and that I’ll be able to resolve my issues with his treatment plan.
Dr. Romero is currently accepting new patients at the locations below:
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)