Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
When he is not working, Dr. Mehta enjoys working out, running, trail hiking, being on the lakes, sports, spending time with friends and family, and then, “good old Netflix!” Being relatively new to Central Texas, Dr. Mehta looks forward to exploring all the area has to offer.
I chose Rheumatology because it’s an evolving field of medicine that has made great strides in treatments available for various rheumatology diseases. It is a very rewarding, but at the same time, very humbling specialty, where I make very close connections with patients. I practice good patient care by listening to patients, followed by a thorough physical exam, labs, and imaging studies to support a diagnosis and treatment plan.
An evaluation to help determine if you have an autoimmune disease.
Consultative and continuing care for regional musculoskeletal disorders is aimed at helping relieve hand pain, shoulder pain, hip pain, and knee pain caused by rheumatological conditions.
ARC offers continuing care for regional musculoskeletal disorders for hand pain, shoulder pain, hip pain, and knee pain.
Therapeutic intra-articular and soft tissue injections and aspirations help relieve pain in joints.
ARC rheumatologists and advanced practice clinicians (APCs) help you learn about diseases and treatments to further aid your well-being.
Management of osteoporosis, a condition that causes bones to become brittle and fragile from loss of tissue.
ARC Rheumatology offers outpatient consultations.
ARC Rheumatology offers outpatient specialty care for patients with chronic rheumatic disease.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Learn More
512-295-1333 Fax: 512-406-7327
Rating based on “Did the doctor or advanced practice clinician (APC) provide the care you expected?”
Quick visit. Didn't have to wait to see the dr. That's really good!
Very short waiting time.
This was my first visit to a rheumatologist. Dr. Mehta explained everything well, answered my questions, and was personable. I was very happy to have a good experience with my first rheumatology visit and I would definitely recommend him. The nurse was efficient and friendly and did a great job taking my vitals and getting me prepared to see the doctor. I’ve been a ARC patient at Kyle Plum Creek for several years, and I’ve been very happy with the Care, the professionalism of the healthcare providers, and the friendliness of all the staff. Particularly I like how everything is integrated and if you see one doctor, other ARC providers can see the records from your previous visits with other doctors, which is super helpful.
My doctor is the best 👌 Ams staff is very attentive 💯
Everything was excellent
I really like Dr Mehta! He actively listens when I talk and/or ask questions. He explains things thoroughly and is an overall positive person. Thank you for being you, Dr Mehta!
Dr. Mehta will be transitioning his practice to ARC Kyle Plum Creek. Read letter.
Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)