Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.
Tips for patients
Scheduling for COVID-19 vaccine appointments for ages 6 months+ is now available:
ARC MyChart Maintenance: Due to technical maintenance, ARC MyChart will be unavailable Saturday, October 18, 7:00pm – Sunday, October 19, 7:00am. Call 512-272-4636 to schedule a visit or speak with a nurse.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Available at Multiple Locations Ages seen: 45 - 99 Non-Surgical Provider Joined ARC: 2025
Victoria DeMichel, PA-C, is working with David Michel, MD, and the Orthopedic team.
Victoria grew up in Chicago, IL. In her free time, she enjoys staying active by working out and running outdoors. Victoria loves visiting new restaurants and coffee shops in addition to traveling and exploring new cities. Among her favorite places in Central Texas are Radio Coffee & Beer for the coffee, and local food trucks. She also says, “As someone from out of state, I understand why Texans love H.E.B. – I love H.E.B. too!”
Learn more about Physician Assistants.
I chose a career in medicine—and specifically in orthopedic medicine—because it allows me to provide real, tangible solutions that improve my patients’ quality of life. Restoring mobility, reducing pain, and helping people return to the activities they love brings purpose to my life. I believe in treating every patient the way I would want my family members to be treated—with compassion, respect, and a commitment to providing the highest quality care. I strive to build trust and ensure each patient feels seen, heard, and supported.
Fracture treatment to put the pieces of bone back in place, control the pain, give the bone time to heal, prevent complications, and restore normal use of the fractured area.
Learn More
Hip arthritis treatment offers comprehensive care to alleviate or reduce pain and improve mobility.
An ARC physician or advanced practice clinician (APC) can help determine the cause of your hip pain and provide treatment to relieve or reduce discomfort.
Knee arthritis treatment offers comprehensive care to alleviate or reduce pain and improve mobility.
An ARC physician or advanced practice clinician (APC) can help determine the cause of your knee pain and provide treatment to relieve or reduce discomfort.
Platelet-rich plasma (PRP) injections utilize platelet-rich plasma therapy to promote healing and reduce pain.
Steroid injections are a non-surgical procedure that can help reduce pain and swelling, providing effective relief.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Viscosupplement injections introduce hyaluronic acid into your joints to help reduce pain and swelling.
512-259-3467 Fax: 512-406-7303
512-454-4561 Fax: 512-406-7330
512-244-9024 Fax: 512-406-7342
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
I liked the way she explained everything she was doing. She was very knowledgeable and patience. She did rush though the appointment. When I left out I was very pleasure with service and will give her grade 100% very please !!!
She listened to be and was clear on the instructions she gave me. Will definitely like to see her again if I have to.
All concerns were explained and the treatments as well. Other aids to help were offered as well. She was very helpful and comforting at the same time.
She made me feel more comfortable about surgery. I had received so many different answers to same questions. To the point I decided not to worry about it till day of surgery. Victoria helped calm my nerves. Thank you Victoria!!
Excellent service detail, and follow ups
I love that both my doctor and his PA work so well with each other to give me the time and care I need to assure me and give me peace of mind
Welcome to the Orthopedics team at ARC Medical Park Tower Orthopedics, ARC Cedar Park Building B, and ARC Round Rock!
July 23, 2025 < 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)