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Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Available at Multiple Locations Ages seen: 0 - 99 Joined ARC: 2021
Effective Monday, April 20, 2026, Kate Siems, PA-C, is seeing patients at ARC South Specialty. She is no longer seeing patients at ARC South 1st Pediatrics. See postcard.
Kate Siems grew up in Lindale, a small town in East Texas. She had the opportunity to spend two years of her career working in Haiti after the 2010 earthquake, which she says “was a life changing experience,” and also where she met her husband! Kate loves hiking and camping – anything outdoors – with her family and friends, spending time with her son, and creating new memories. In addition, she loves to travel and explore new places and cultures. Her favorite area locales are the greenbelt trails.
Learn more about Physician Assistants.
I initially went into medicine because I love working with people, and I found it fascinating. I consider it a huge honor to walk alongside people as they navigate their various health challenges. I want to help alleviate both the emotional and physical suffering that many dermatologic conditions can cause. I place a great deal of importance on making sure patients feel cared for, as well as ensuring they receive excellent medical care. Each patient should leave an appointment with me feeling valued and heard, as well as being clear on their diagnosis and treatment plan.
Your ARC dermatologist or advanced practice clinician (APC) will help you decide on the best treatment plan for your acne.
A skin biopsy is done by removing cells or skin samples from your body for laboratory examination. The skin samples are used to help diagnose skin conditions and determine a treatment plan for you.
Your ARC dermatologist or advanced practice clinician (APC) works with you to provide care to help ease chronic skin conditions like psoriasis, eczema, lupus, etc.
Detecting severe skin conditions early can improve your quality of life. Our ARC dermatologists and advanced practice clinicians (APCs) can provide the proper care for skin cancer and other skin lesions.
An ARC dermatologist or advanced practice clinician (APC) can evaluate, diagnose, and treat bacterial, viral, and fungal infections.
Find out what is causing your hair loss and nail disorders and receive treatment to get them back to a healthy state.
Dermatologic therapy injections that deliver medication deep into the muscle or skin lesions.
The evaluation of suspicious moles and skin areas can help detect skin cancer and chronic conditions.
Contact dermatitis is a reaction that happens after your skin comes in direct contact with certain substances. Patch testing can be done to find the substance that's causing the rash.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Learn More
512-443-1311 Fax: 512-406-6266
512-282-8967 Fax: 512-406-7351
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Waited less than 10 min to be called back and was out of the office within 30 min. Able to complete appointment on my lunch break. Staff was great from reception through PA Siems. She is kind and caring and listens to concerns. I hate going to any medical office and her demeanor elevates any anxiety. This is my second visit with her and I absolutely recommend her to others.
Very satisfied with all aspects of the visit!
Addressed all my concerns and did a skin check that I wanted but had forgotten to mention. Always great care!
PA Kathryn Siems and her assistants always make me feel comfortable and I know they my well being is their top priority!! Thank you
First time seeing this doctor and it was a great experience. Her assistant was excellent as well.
The professionalism of your entire staff should be commended The nurse is exceptional and Doctor Siems a truly valuable asset
Kathryn Siems is currently is accepting new patients.
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)