New & Established Patient Registration

ARC offers multiple ways to collect necessary personal and health information before every appointment. Registering or updating your personal health information in advance allows us to confirm your coverage and saves you 15-30 minutes at the clinic.

Information needed for appointment registration or updating patient information

To register for an appointment or update your information with us, you’ll need the following patient information:

  • Full name
  • Date of birth
  • Address
  • Email
  • Phone number
  • Driver's license or government-issued ID
  • Health plan card

Appointment registration options

It is essential to complete your appointment registration before check-in at the front desk to save time and avoid delays at your appointment.

All new patients must use the text or call option to register before their first appointment.

Register by text (New and established patients)

  • You'll receive a text from ARC before your appointment.
  • Confirm your appointment and follow the prompts to register. You will be asked to complete information via your smartphone if you are not active on MyChart. Expect it to take about 5-10 minutes to complete.
  • Provide registration information and submit a photo of your ID and health insurance card.

Register by phone (New and established patients)

Call ARC Central Registration at least 3 days before your appointment at 512-407-8686.

Monday - Friday 7:30am - 9:00pm
Saturday & Sunday 7:30am - 5:00pm

Register on ARC MyChart (Established patients only)

  • Complete your Pre-Visit Steps in ARC MyChart before your appointment.


  • Log in to your MyChart account.
  • Click on the Insurance Summary tab from the dropdown menu for insurance updates (allow 2-3 business days for changes to display).
  • Click on the Personal Information tab from the dropdown menu for personal information updates (allow 24 hours for changes to display).

On the day of your visit

Our check-in procedure is a standard part of each visit, and includes:

  • Scanning or confirming your government-issued ID and insurance card. Please bring both every time you have an appointment.
  • Reviewing submitted information.
  • Signing necessary paperwork.
  • Making necessary payments.