Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.
Tips for patients
Open Enrollment for a marketplace health plan on HealthCare.gov is open from November 1 – December 15 for your coverage to start January 1. Stay with your ARC care team by choosing one of the following health plans: Blue Advantage, MyBlue Health, Sendero, or UnitedHealthcare Exchange Plan.
Effective January 1, 2027, we are not in network with Superior's Ambetter Health Insurance Marketplace (HIM) plans.
All insurance plans accepted by ARC, including government plans, are listed online at ARCinsuranceinfo.com.
You can receive your flu shot and COVID-19 vaccine at the same time by booking a flu or COVID-19 vaccination appointment or requesting them at your next primary care visit.
Learn more about flu shots and COVID-19 vaccines at ARC.
Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Jessica Garcia, APRN, currently has long wait times for new patients.
If Jessica Garcia is your primary care provider or you have had an appointment at ARC in the last three years, please book your appointment via your ARC MyChart account or call 512-ARC-INFO (512-272-4636).
If you are new to ARC and want to establish care with Jessica Garcia, please call 512-ARC-INFO (512-272-4636) to book an appointment.
New and established patients who would like to book online can view additional scheduling options with the following recommended doctors or advanced practice clinicians (APCs). Click Book Now on their web bio to schedule.
Jessica grew up in Laredo, TX. In her free time, she can always be found in her garden, growing vegetables and Texas native plants, and planning a home-cooked meal with her husband using their home-grown food. They also enjoy taking their little chihuahua on walks on secluded trails and spending time with family and friends.
Learn more about Nurse Practitioners.
I chose a career in family practice because I really enjoy the holistic approach to the patient’s care as well as the lasting relationships we develop over time. The most important thing a provider can do is listen to the patient. Listening first will always help in making the best diagnosis.
An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventive measures for you.
Learn More
Breast exams are check-ups, mammograms, and other types of screenings that look for for changes or problems in the breast tissue.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone six months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
Medicare Wellness visits are an annual benefit provided to patients with a Medicare, Medicare Advantage, or Medicare Supplement insurance plan. These visits include a review of your health, medications, health history, and more.
ARC Family Medicine doctors and advanced practice clinicians (APCs) can provide care, treatment, or referrals to address musculoskeletal issues that cause you pain and discomfort.
Annual pap tests are used to screen for cervical cancer.
Prostate screenings help detect early signs of prostate cancer.
Our physicians and advanced practice clinicians (APCs) are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-443-1311 Fax: 512-406-6266
Rating based on “Did the doctor or advanced practice clinician (APC) provide the care you expected?”
Dr. Garcia has an excellent bedside manner in being patient and explaining everything
All good now happy with my new provider
Jessica was great. Thank you!
The nurse and the nurse practitioner were very attentive, patient and kind. The nurse and the nurse practitioner did not rush to get me out of the examination room.
My annual today was great! I enjoyed my visit!
I could not have asked for a better experience than I had yesterday. So amazing so kind so caring
Welcome to the Family Medicine team at ARC South 1st!
November 14, 2024 < 1 min read
Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)