ARC MyChart Maintenance: Due to technical maintenance, ARC MyChart will be unavailable Monday, July 20, 11:00pm – Tuesday, July 21, 12:00am. Call 512-272-4636 to schedule a visit or speak with a nurse.
Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Eben Soliz grew up in Hebbronville, TX, in the south Texas brush country. When he is not working, Eben enjoys reading X-men comics, exercising, building Star Wars Lego sets, and organizing at home. Among his favorite local spots is downtown Georgetown, where he likes to walk around the square and grab a bite to eat – “it has the small-town vibe I grew up with.”
I chose to go into the Physician Assistant profession while in undergrad school at Texas A&M. The PA profession was in its early years, and I thought it would allow me to see patients and earn a good living. I really enjoy talking to people, with a huge emphasis on being an active listener to see what is happening with them. I went into the Allergy specialty by sheer luck, joining an allergy clinic to learn the assessment and treatment for allergies and asthma, which I have now practiced for over 24 years. I believe my patients should be well informed on their diagnosis and various treatment options from which to choose. I want their input as much as possible to ensure their compliance.
Allergy shots or drops can provide relief for your allergy symptoms. Both are effective and safe allergy immunotherapy treatments for seasonal allergies.
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At ARC, our Allergy and Asthma physicians and advanced practice clinicians (APCs) diagnose and treat allergies; including pollen, mold, bee venom, pet dander, food, and notably in Austin, cedar; and asthma, which can be caused by allergies or by other triggers, such as exercise.
Allergy tests will help you and your doctor or advanced practice clinician (APC) know what substances cause your allergy symptoms.
Biologic therapy treatment uses substances made from living organisms to treat disease. Substances may occur naturally in the body or may be made in the laboratory.
Food and drug challenges are done to help you identify an allergy to a specific food/drug and the amount of that food/drug it may take to cause an allergic reaction.
Lung function tests show how well the lungs are working. The tests measure lung volume, capacity, rates of flow, and gas exchange.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-346-8888 Fax: 512-406-7321
512-260-1581 Fax: 512-406-7309
512-244-9024 Fax: 512-406-7342
Rating based on “Did the doctor or advanced practice clinician (APC) provide the care you expected?”
I absolutely love this clinic from the people who give me my allergy shots to the Doctors. But Eben is amazing as well. His flexibility and willingness to communicate and listen to me but also the way he is able to explain things is great! I drive from Georgetown to come to this clinic for the past two years becuase the customer experience from the front desk to nurses to every single person is always amazing!
We came in for a skin allergy test. Staff were friendly and warm, but professional. Great experience!
I got there a little early gor my appt. I didnt have to wait very long to get in to see him. I seen him and before u know it I was done and could leave Very good
Everyone I interacted with seemed focused on me and my care and did not appear to be rushing or in a hurry. They happily answered all of my questions.
The nurse and PA today were great!
Eben Soliz has been taking care of me and my asthma for many years. As always, he and his nurse did a complete and thorough job.
ARC has allergists at nine locations, ready to help patients identify and manage their allergies.
June 15, 2026 1 min read
Allergy testing explained: what to expect and how results guide treatment.
April 2, 2026 3 min read
Welcome to the Allergy and Asthma team at ARC Medical Plaza Specialty, ARC Round Rock, and ARC Hutto!
January 17, 2025 1 min read
Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)