Select physicians and advanced practice clinicians (APCs) from ARC East 7th, ARC Goodnight Ranch, ARC South 1st, ARC South 1st Pediatrics (formerly ARC South 1st Specialty & Pediatrics), and ARC Southwest are relocating to our new clinic, ARC South Specialty, this summer.
If this move affects any of your scheduled appointments, you will receive communications via email, text, or phone. Please review all notifications from ARC before any upcoming appointments.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Dr. Eapen was born in India and immigrated to the United States at age 14, settling in St. Louis, Missouri. In his free time, he enjoys staying active with his family, participating in church activities, playing board games, cooking BBQ fusion dishes, and traveling whenever he can. When asked about his favorite local spots, he says, "Don't make me choose between Cabo Bob's, Sap's Ver Fine Thai, and Loro!"
I chose my career to connect with and help people of varying cultures and backgrounds in their current stage of life and illness. Applying an interdisciplinary and evidence based medical approach to each individual as a whole is essential in early intervention against complications and for helping each one achieve their meaningful health goals. I am your healthcare advocate, partnering with you by working together as a team, forming an interpersonal and familial relationship, and earning your trust by listening and being empathetic to your health needs.
An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventive measures for you.
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Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
Medicare Wellness visits are an annual benefit provided to patients with a Medicare, Medicare Advantage, or Medicare Supplement insurance plan. These visits include a review of your health, medications, health history, and more.
Preventive health care services focus on preventing diseases and conditions caused by environmental factors, genetic predisposition, disease agents, and lifestyle choices.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-338-8388 Fax: 512-406-6274
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Thanks to Dr Eapen for asking good questions and listening closely. He gave me clear guidance and let me know what to expect. My appointment started right on time. I especially appreciate that I could walk to the lab and they saw me right away to draw my blood in just minutes. Overall a great experience.
I liked the time that the doctor took to listen to me and ask questions.
All great
The physician listened and responded thoughtfully to the issues that concern me.
My new doctor is very attentive and communicates well with me
This was my first visit with Dr. Eapen as my previous PCP left ARC. Dr. Eapen is extremely kind and professional, as was everyone else at ARC; I'm very happy to be an ARC patient.
Welcome to the ARC Internal Medicine team at ARC Quarry Lake!
February 12, 2026 < 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)