Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.
Tips for patients
Scheduling for COVID-19 vaccine appointments for ages 6 months+ is now available:
ARC MyChart Maintenance: Due to technical maintenance, ARC MyChart will be unavailable Saturday, November 1, 7:00pm – Sunday, November 2, 7:00am. Call 512-272-4636 to schedule a visit or speak with a nurse.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC East 7th Ages seen: 18 - 99 Languages: Spanish Joined ARC: 2023
Dr. Raymond grew up in San Antonio. In her free time, Dr. Raymond enjoys spending time with her family and dog, hiking, cooking, and traveling. Among her favorite area locales is the Austin greenbelt.
I chose to go into medicine after watching my grandmother navigate her limited access to medical care. I chose Neurology because I found the nervous system fascinating, involving the whole patient. I believe empathetic listening to the patient’s history is the crux of good medical care. People often just want to be heard.
An EEG is a test that detects abnormalities in your brain waves, or in the electrical activity of your brain. The test is used to help detect neurological issues.
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Electromyography (EMG) measures muscle response or electrical activity in response to a nerve’s stimulation of your muscle. The test is used to help find nerve and muscle problems.
ARC neurologists and advanced practice clinicians (APCs) provide care for a variety of neurological conditions, including stroke, seizures, Parkinson's disease, migraines, and dementias.
A stroke, or brain attack, happens when blood flow to your brain is stopped. It's an emergency situation. Stroke symptoms may happen suddenly and each person’s symptoms may vary. Symptoms may include weakness, drooping, or numbness of the face, arm, or leg, usually on one side of the body, having trouble reading, speaking or understanding, problems with vision, such as dimness or loss of vision in one or both eyes, dizziness or problems with balance or coordination.
737-910-6700 Fax: 512-406-6296
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
My doctor took the time to listen to me and explain in a way that I understood. I didn’t feel rushed or that she had to be elsewhere.
You’re great Dr Raymond!
Everyone was very personable/friendly. Dr. & Nurse were very thorough.
Really appreciated the thoroughness and attentiveness of Dr Raymond
As always, Dr Raymond was very kind and very thorough. Even though I know she's extremely busy, she never makes me feel rushed.
Dr.Raymond was very professional and she knows what she talking about and a answer all ur questions. We need moved. Like her.
The important role of electroencephalograms (EEGs) in diagnosing various neurological conditions.
December 11, 2023 2 min read
Two specialists join ARC East 7th, and an expansion to ARC Four Points will also offer infusion therapy and MS treatment.
July 3, 2023 2 min read
Welcome to the team at ARC East 7th.
June 28, 2023 < 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)