Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
Memorial Day, Monday, May 26: ARC Far West, ARC Round Rock, and ARC Southwest After Hours Clinics will be open 8am - 5pm on Memorial Day, Monday, May 26. All other ARC clinics will be closed in observance of Memorial Day.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
ARC South 1st Ages seen: 18 - 99 Joined ARC: 2021
Betsy Blank currently has long wait times for new patients. Please see below for physician and advanced practice clinician (APC) she recommends to new patients wanting to transfer or establish care at ARC.
If Betsy Blank is your primary care advanced practice clinician, please book your appointment via your ARC MyChart account or call 512-ARC-INFO (512-272-4636).
Betsy grew up in the Dallas-Fort Worth area of Texas and has been in Austin since 2008. In her free time, she is a “chauffeur” for her two young boys to their various afterschool activities. Betsy enjoys music, playing the piano, and singing. Married to a musician, she loves seeing live music. And she says, “you can’t live in Austin without taking advantage of the hiking trails and swimming holes!” Among her favorite area locales are Hamilton Pool, Pease Park, and McKinney Falls State Park.
Learn more about Advanced Practice Nurses.
I have had and have heard of negative experiences at the physician’s office. I wanted to be a provider where people look forward to going to the clinic and feel comfortable speaking with me. I love Family Medicine because I can care for entire families and create meaningful relationships with my patients. I believe in having an open dialogue with my patients to individualize their care and achieve the best patient outcomes. I provide holistic healthcare while adhering to an evidence-based practice.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Learn More
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medicare Wellness physician or advanced practice clinician (APC) at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors and advanced practice clinicians (APCs) cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.
512-443-1311 Fax: 512-406-6266
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
All the staff is very friendly.
The nurse and the doctor very friendly knowledgeable and asked me how I’m doing on my medication how everything has been with me and super wonderful listening doctor and nurse
The NP and nurse were both surprisingly warm and attentive.
Everything was fine. Thank you.
It’s always a great experience ! I’ve already referred several friends/ family and will continue to do so.
Great from start to finish. Addressed all concerns
Elisabeth “Betsy” Blank, APRN, is accepting new patients | Telemedicine visits are available.
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)