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Renu Chalasani

Renu Chalasani, MD, MSCP

Gynecology

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the doctor or advanced practice clinician (APC) provide the care you expected?
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.

Why don't all clinicians display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

Accepting new patients Available at Multiple Locations Ages seen: 10 - 99 Joined ARC: 1998
512-338-8181 Book Now Look Up Insurance

About Renu Chalasani, MD, MSCP

  • Beginning this fall, Dr. Chalasani will see all patients at ARC Northwest Hills Specialty. We will soon notify all patients impacted by this move. Read letter.

    Dr. Chalasani is married and the mother of twins. When she's not working, she enjoys traveling, yoga, and spending time with her girlfriends. Dr. Chalasani was born in India, and still speaks her mother tongue, "Telagu."

    Dr. Chalasani performs some procedures using the da Vinci® surgical system and is a Menopause Society Certified Practitioner.

    Dr. Chalasani performs surgical gynecological procedures at:

I love being an Ob/Gyn physician. My years of experience allow me to have a unique and special relationship with each patient, which I value highly. I am honored to be a part of my patients' lives.

Services

Adolescent Gynecology: "The First Visit"

Adolescent Gynecology: "The First Visit"

Adolescent gynecology includes an introduction to a gynecologist or advanced practice clinician (APC) and general health counseling, as well as discussion of any concerns.

Annual Gynecological Exam

Annual Gynecological Exam

The annual gynecological exam is a yearly preventative and diagnostic examination that helps monitor any ongoing physical or hormonal conditions. The examination typically includes a routine breast and pelvic exam and may include a screening for sexually transmitted diseases such as chlamydia or gonorrhea.

Learn More

Birth Control and Contraceptive Counseling

Birth Control and Contraceptive Counseling

Contraception (birth control) is any activity, medicine, or equipment used to prevent pregnancy. There are many types of birth control available for women who do not wish to become pregnant. The choice of a birth control method is a complex decision; ARC provides information and supporting patients' decision-making about birth control methods through contraceptive counseling.

Comprehensive Gynecological Care

Comprehensive Gynecological Care

ARC gynecologists and advanced practice clinicians (APCs) see patients of all ages for a wide variety of health issues, including pap tests, menopause, UTIs, birth control, well-checks, and STD testing and treatment.

da Vinci Surgery

da Vinci Surgery

ARC offers minimally invasive surgical care using one of the most advanced and sophisticated tools, the da Vinci® Surgical System. The da Vinci® Surgical System is a tool that utilizes advanced, robotic technologies to assist your surgeon with your operation. It does not act on its own and its movements are controlled by your surgeon.

Endometrial Ablation for Menstruation with Heavy Bleeding (Minerva®)

Endometrial Ablation for Menstruation with Heavy Bleeding (Minerva®)

Endometrial ablation is a procedure to remove a thin layer of tissue (endometrium) that lines the uterus. It's done to stop or reduce heavy menstrual bleeding.

Endometrial Ablation for Menstruation with Heavy Bleeding (NovaSure®)

Endometrial Ablation for Menstruation with Heavy Bleeding (NovaSure®)

Endometrial ablation is a procedure to remove a thin layer of tissue (endometrium) that lines the uterus. It's done to stop or reduce heavy menstrual bleeding.

Fertility Care

Fertility Care

Fertility care at ARC focuses on monitoring, maintaining, and restoring your reproductive and gynecological health.

Flu Vaccinations for Pregnant Women

Flu Vaccinations for Pregnant Women

Flu vaccines given during pregnancy help protect both the pregnant mother and the baby from flu. The influenza vaccine can be given during any trimester of pregnancy.

Gynecology (Gyn-Only)

Gynecology (Gyn-Only)

Hysterectomy

Hysterectomy

Hysterectomy is surgery to remove the uterus. In some cases, other parts of the reproductive system may be removed.

Mammogram Screening Referral

Mammogram Screening Referral

Your ARC physician or advanced practice clinician (APC) can refer you to a different ARC location or a medical provider outside of ARC for a mammogram screening.

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Menopause Treatment

Menopause Treatment

ARC primary care and Ob/Gyn physicians and APCs can help treat menopause symptoms and help prevent osteoporosis and will work with you to recommend lifestyle changes and possibly medicine.

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Pap Smears and Other Gynecological Screenings

Pap Smears and Other Gynecological Screenings

Getting regular preventive care and screenings may help find cancer and other health risks early, when they are most treatable and more treatment options are available.

Pelvic Sonograms

Pelvic Sonograms

A pelvic ultrasound is a scan that looks at the organs and structures in your pelvic area.

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STD Screening and Treatment

STD Screening and Treatment

STIs are infectious diseases passed from person to person through sexual contact. They may also be called STDs for sexually transmitted diseases.

Telemedicine Visits

Telemedicine Visits

ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.

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Tubal Ligation

Tubal Ligation

Tubal ligation, or “tying your tubes,” is a surgical procedure that prevents you from becoming pregnant.

Learn More

Well-Woman Exams

Well-Woman Exams

Well-woman exams at ARC help examine female patients and can help catch early signs of cancer and health problems. These annual checkups are also known as gynecological, pelvic, and annual exams.

Locations & Hours

Credentials

  • Board Certifications
    Board Certified in Obstetrics and Gynecology
    Menopause Society Certified Practitioner
  • Residency
    Tulane Medical Center, New Orleans, LA, 1998
  • Medical School
    Louisiana State University, Shreveport, LA, 1994
  • Education
    B.S. in Psychology, Baylor University, Waco, TX, 1985
  • Professional Positions
    • Member, American College of Obstetricians and Gynecologists (ACOG)
    • Member, Texas Association of Obstetricians and Gynecologists
    • OB Section Chief for both ARC Seton Northwest and Seton Northwest Hospital 2012-2014, 2021
  • Awards & Honors
    • Austin Monthly Top Doctors For Women 2020
    • Austin's Top Doctors, Austin Monthly, 2021, 2022, 2024, 2025, 2026

Mentions

Dr. Chalasani is currently accepting new patients at:

Surgical clinicians

Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.

Non-surgical clinicians

Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.

Ages Seen

Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)