Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Bright HealthCare have assured us they will cover their members through 2022. ARC is still here to care for you and your family. Check our insurance page for the 2023 Exchange plans we accept.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC South 1st Specialty and Pediatrics Joined ARC: 2018
Cody Seel grew up in rural Wyoming, fifth generation, in a tiny community of 300 people. She is passionate about health and fitness, and loves getting her heart rate up with exercise (including yoga and soccer) and exploring the science of wellness. She enjoys spendingtime with friends, family, “and my amazing husband.” They like cooking, trying new restaurants, and traveling. Ms. Seel’s favorite local spot is Austin’s Zilker Park, “a beautiful natural place within the city that provides a place for community and making great memories.”
Learn more about Physician Assistants.
I wanted to be in the medical field since childhood. My grandmother was a nurse and I loved going to work with her and helping people. I chose a career as a PA because I like flexibility within medicine and both helping and teaching patients, while continuing to learn throughout my career. I believe in listening, being kind, and treating every patient with dignity and respect. I want every patient to leave the clinic with a clear understanding of what they are experiencing and satisfaction that we have helped them with everything we can.
Your ARC dermatologist will help you decide on the best treatment plan for your acne.
Learn More
A skin biopsy is done by removing cells or skin samples from your body for laboratory examination. The skin samples are used to help diagnose skin conditions and determine a treatment plan for you.
Detecting severe skin conditions early can improve your quality of life. Our ARC dermatologists can provide the proper care for skin cancer and other skin lesions.
Find out what is causing your hair loss and receive treatment to get your hair back to a healthy state.
Dermatologic therapy injections that deliver medication deep into the muscle or skin lesions.
The evaluation of suspicious moles and skin areas can help detect skin cancer and chronic conditions.
Contact dermatitis is a reaction that happens after your skin comes in direct contact with certain substances. Patch testing can be done to find the substance that's causing the rash.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-443-1311 Fax: 512-406-6266
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
She took the time to explain the treatment and let me know what any next steps would be.
The clinic is super run down and ghetto looking.
It was a quick friendly process there was an accident on mopac so it made a couple minutes late. Everyone was helpful and nice the experience was helpful and quick and I greatly appreciated them all.
The Dr was kind
Dr. Seel was on time and answered all of my questions. She is excellent
The assistant was patient, professional, and kind. She was also diligent and called out when the doctor suggested a medication that had an ingredient in it I had said I am allergic to. Cody herself was stellar. I had a list of things I wanted to go over with her and she patiently looked at each item and explained to the perfect depth what they were and what my options to treat them could look like. Her communication was clear and when I asked about what I thought my diagnosis might be, she didn’t treat me like I was crazy for doing my own research, and in almost every case, confirmed I was actually correct.
Cody Seel is currently is accepting new patients.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)