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Site Terms of Use

Updated 12/15/2025

Welcome to Austin Regional Clinic’s (ARC’s) website, related health sites, and online services.

Not Medical Advice

The information provided on this site has been prepared by Austin Regional Clinic or approved third parties to provide general information that may be useful to patients and site visitors on ARC physicians, advanced medical clinicians (APCs), specialties, services, and locations as well as preventive health care and medical issues that may impact individuals and families. The content is not to be used to replace the advice of a licensed healthcare provider, is not to be used to diagnose or treat anything, is not to be used to delay diagnosis or treatment by a licensed healthcare provider, and does not establish a healthcare provider-patient relationship in any way.

You should always talk to your health care provider for diagnosis and treatment for your specific medical needs.

IN CASE OF MEDICAL EMERGENCY, CALL 911.

Consent

You agree that your use of the Austin Regional Clinic Site and any use of any services or materials indicate your agreement with all of these Terms of Use and StayWell Library Disclaimer.

ARC may modify these Terms of Use at any time without notice. The modified terms of use will be effective upon posting on our Site.

Austin Regional Clinic shall not be liable to any party for any claims for damages based on any cause of action whatsoever relating to use of this Site by any person or entity.

Violations of system or network security may result in civil or criminal liability.

Access to ARC MyChart is limited by requiring a user ID and password and subject to the terms and conditions posted on ARC MyChart (www.MyChartARC.com).

Accuracy of Information

Although ARC attempts to ensure the accuracy of this Site, the information on this Site may not reflect the most current health care developments, and is not guaranteed to be correct, complete or up-to-date.

It is possible that the Site could include errors. Information contained on the Site may be changed or updated without notice.

Nothing in this Site (including links to other sites) should be interpreted as promoting, referring, recommending, endorsing, guaranteeing, or warranting, any particular healthcare or other service, product, entity or provider.

Communications

When you provide a mobile phone number to Austin Regional Clinic (ARC), you agree to receive text messages related to your relationship with ARC, including updates related to your visits, MyChart account, one-time passcodes, billing notifications, prescription reminders, care management, and other health-related topics. Visit ARCmessages.com for more information about the kinds of messages you may receive and how you can confirm that the message is coming from ARC. You agree to notify ARC if your phone number changes. You understand that anyone who has access to your mobile device will know that you are receiving messages from ARC and may be able to view the content.

You can opt-out of SMS messages by texting STOP in response to any message. You will receive a response confirming that you have been unsubscribed. You will no longer receive SMS messages from the number you opted out from.

If you are experiencing issues with the messaging program, contact ARC-INFO [512-272-4636]. Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

Reprints and Licensing

We encourage patients and other third parties to view and copy material from our Site for personal, non-commercial use. Otherwise, reproduction of materials in any form is prohibited except with the prior written permission of ARC. Printed and digital materials from the Site must include the ARC logo or ARC copyright. No edits or alterations to the material are permitted.

All Materials are the sole and exclusive property of ARC unless otherwise noted, and you acquire no right, license, title or interest through the use of this website.

Automatic Information Collection and Analytics

This Site uses cookies to understand and analyze the users experience while visiting the Site. Cookies are small files saved to your computer that track, save, and store information about interactions and usage of the Site. Cookies will not store, save or collect personal information including IP address.

On your computer, you may refuse to accept browser cookies by activating the appropriate setting on your browser, and you may have similar capabilities on your mobile device in the preferences for your operating system or browser. Unless you have adjusted your browser or operating system setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.

Information regarding usage of this Site is collected automatically as you navigate through our Site. Information is collected automatically through cookies, web beacons, pixel tags, and other tracking technologies and includes the following details:

  • Referral Details: Details of traffic sources to our Site such as links from emails and other domains or platforms including social media, print ads, digital ads, broadcast ads, and other third party sites.
  • Usage Details: Details of your visits to our Sites, such as traffic data, location, referring/exit pages, date and time of your visit to or use of our Sites, error information, search terms, clicks, scrolling data, navigation, the resources that you access and use on the Site and other data.
  • Technology Information: Information about your computer, mobile device, and Internet connection, specifically your operating system, browser type, device type.
  • Location Data: Information about your location collected through Geolocation technology and specific only to city, state, and country. You may disable this functionality on your PC or mobile device at any time.
  • Other Web Analytics: All of the above-listed data is combined in third-party analytics platforms to determine usage and trends over time to improve the Site’s features, functionality, and content.

This section (Automatic Information Collection and Analytics) does not apply to the Health Library portion of this Site, which is provided by a third party and subject to the disclaimer and terms and conditions posted within the Health Library.

Personal Information

When you use the Site, you may choose to provide your personal information via online forms. ARC will protect information provided on forms as required by Health Insurance Portability and Accountability Act of 1996 (HIPAA). For more information, you can read the ARC privacy policy. This section (Personal Collection) does not apply to the Health Library portion of this Site, which is provided by a third party and subject to the disclaimer and terms and conditions posted within the Health Library. 

Social Media Disclaimer

The content posted on any social media site is for informational purposes only. Opinions and views expressed represent the thoughts of individual(s) posting and not necessarily of all ARC doctors, staff, officers, or board of directors.

Jurisdiction

You agree that any dispute or claim (including personal injury claims) related to your use of the Austin Regional Clinic Site shall be governed by the laws of the State of Texas. These Terms of Use also apply to anyone claiming on your behalf.

Contact Information

If you have any questions about the service, please contact us at ARCcontact.com.