COVID-19 updates Masking policy Scheduling help Bright HealthCare will not offer their plan in Texas in 2023 We're open on Thanksgiving
Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Please pay your bill online at mychartarc.com or arcbillpay.com. We do not contract with any third-party bill-pay service. Questions? Visit arccontact.com 24/7 or call 512-407-8686 during business hours.
We are experiencing some technical issues with online scheduling. If you need to schedule an appointment, please click here to request an appointment or call 512-272-4636.
Bright HealthCare have assured us they will cover their members through 2022. ARC is still here to care for you and your family. Check our insurance page for the 2023 Exchange plans we accept.
ARC After Hours clinics are open on Thanksgiving Day, Friday evening and throughout the weekend.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Available at Multiple Locations Languages: Spanish
Sam Gorman grew up in Houston,TX. In his free time, he enjoys cycling and snorkeling, a good move or TVseries, and attending concerts and art shows. When asked about hisfavorite area locale, Sam says he is “pretty fond of Enchanted Rock, and anumber of fantastic BBQ spots in Central Texas!”
I first became drawn to medicine as a career while volunteering as a medicalSpanish/English interpreter in Austin. I was exposed to a variety of cultures and medical professionals who really impacted me. I try to listen to every person as carefully as possible and approach the visit in a collaborativeway. I believe in a holistic practice, particularly one that emphasizes ahealthy diet and lifestyle.
If you have an urgent health issue and need access to health care at night, on a weekend or holiday, ARC's After Hours Clinics are staffed by both pediatricians and family medicine physicians who can care for your immediate health issues during hours your primary care physician is unavailable.
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With ARC Same-Day Care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you days, nights, weekends, and holidays.
512-295-1333 Fax: 512-406-7327
Mon - Fri: 5:00pm - 9:00pm Sat & Sun: 8:00am - 5:00pm
Last appointment is 30 minutes before closing.
512-282-8967 Fax: 512-406-7351
Mon - Fri: 5:00pm - 9:00pm
Sat & Sun: 8:00am - 5:00pm
Call 512-346-6611 for an appointment. Last appointment is 30 minutes before closing.
Samuel Gorman is a member of the American Academy of Physician Assistants.
Rating based on the helpfulness of the doctor's nurse and/or medical assistant (MA)
Thank you for being there for me and everyone else
The doctor was very knowledgeable and prescribed the correct medicine and trratment
Everyone was friendly, I was seen quickly, and I received good care from Sam Gorman.
Disliked his lack of questions and offer of any help. All they cared as to covid test after I explained he had NO covid symptoms and that this was a chronic issue.
Very knowledgeable & helpful
Awesome thank u for treating like i am royalty Really great all of u. And nurse.....as well as blood drawing nurse .
Samuel Gorman only sees patients for illness and injury.Patients should always follow-up with their primary care physician (PCP).
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)