ARC has a limited supply of COVID-19 vaccines from Pfizer for ages 6 months and up. Patients can request the vaccine at already-scheduled visits. You can also schedule online at MyChartARC.com or call 512-272-4636. If online scheduling is not available, please check back frequently as COVID vaccine quantities change.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Available at Multiple Locations Ages seen: 16 - 99 Languages: Spanish Joined ARC: 2021
Samuel Gorman, PA, only sees patients for same-day illness and injury visits. Patients should always follow up with their primary care physician (PCP).
Sam Gorman grew up in Houston,TX. In his free time, he enjoys cycling and snorkeling, a good move or TVseries, and attending concerts and art shows. When asked about hisfavorite area locale, Sam says he is “pretty fond of Enchanted Rock, and anumber of fantastic BBQ spots in Central Texas!”
Learn more about Physician Assistants.
I first became drawn to medicine as a career while volunteering as a medicalSpanish/English interpreter in Austin. I was exposed to a variety of cultures and medical professionals who really impacted me. I try to listen to every person as carefully as possible and approach the visit in a collaborativeway. I believe in a holistic practice, particularly one that emphasizes ahealthy diet and lifestyle.
With ARC Same-Day Care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays.
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512-295-1333 Fax: 512-406-7327
512-282-8967 Fax: 512-406-7351
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Everybody did a great job.
Doctor listened to my needs to get well and took the right actions to make it happen
First time at this facility, and everyone was so professional and friendly.
Dr. Is excelente actitud and profesionalism!
Hope for relief was promptly provided. Thank you.
I was able to make the appt late in the evening and there were many options. I was seen quickly and efficiently. I was helped and listened to and was grateful for quick care.
Samuel Gorman only sees patients for illness and injury.Patients should always follow-up with their primary care physician (PCP).
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)