Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Cedar Park Building B Ages seen: 18 - 99 Joined ARC: 2024
Dr. Stoebner has relocated his practice from ARC Senior Care but will continue to see patients at ARC Cedar Park Building B, and is currently accepting new patients. He is also available for follow-up visits via telemedicine. His last day seeing patients at ARC Senior Care was on Friday, June 28, 2024. Read letter.
Dr. Stoebner grew up in Temple, TX. When he isn’t working, he can often be found outside running, hiking, camping, or paddling. Among his favorite area locales are the greenbelts and trails, especially the Roy and Ann Butler Hike & Bike Trail around Lady Bird Lake in Austin.
My father, an uncle, and several cousins were all physicians, another cousin was a nurse and dean of a local nursing school, so I had a lot of exposure to healthcare professions growing up. In my practice, I try to listen first. Knowing a patient’s concern is of obvious importance in determining how to help them. People appreciate being heard and understood. Addressing the lifestyle in terms of habits, diet, and exercise is another very important step. The need for medical testing or treatment can often be minimized if all of this is in order.
An echocardiogram (echo) is a noninvasive procedure used to check the heart's function and structures.
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Nuclear stress tests use a small amount of radioactive tracer and an imaging machine to create pictures showing blood flow.
Stress echocardiography uses ultrasound imaging to show how well your heart works to pump blood to your body. It can help detect a decrease in blood flow to the heart from narrowing in the coronary arteries.
A stress test shows how your heart works during physical activity, revealing problems with blood flow within your heart. We offer three basic types of stress testing: exercise/treadmill stress tests, nuclear stress tests, and stress echocardiograms.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A treadmill test helps a doctor determine how well your heart handles work. As your body works harder during the test, it requires more oxygen, so the heart must pump more blood. The test can show if the blood supply is reduced in the arteries that supply the heart. It also helps doctors know the kind and level of exercise appropriate for a patient.
512-259-3467 Fax: 512-406-7303
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
The doctor listened to all my concerns and questions and I answered very well. His demeanor is excellent
The Dr was knowledgeable and spent time to answer my questions and discuss.
The Dr. was on time. The MA and the Dr were both kind, and efficient. They did not make me feel rushed. The Dr. was thorough and explained the next steps, and made me feel as if I might finally! figure out what is going on with my health issues.
Dr was very informative.
Dr. Stoebner was knowledgeable, open-minded (a respectful listener), and very helpful and patient.
Excellent Doctor. Listened to what I had to say. Very knowledgeable.
Orthopedics, Cardiology, and Family Medicine expand. Dr. Andino recognized.
February 21, 2024 < 1 min read
Welcome to the Cardiology team at ARC Cedar Park Bldg B!
January 8, 2024 < 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)