Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Bright HealthCare have assured us they will cover their members through 2022. ARC is still here to care for you and your family. Check our insurance page for the 2023 Exchange plans we accept.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Pflugerville Ages seen: 0 - 18 Languages: Spanish Joined ARC: 2020
Dr. Esparza grew up in El Paso, TX. When he’s not working, Dr. Esparza says “as a die-hard Longhorn, I enjoy attending sporting events at UT.” He and his wife, also a physician, have three children and enjoy spending time together as a family. He also enjoys traveling and exercising. Dr. Esparza’s favorite area locale is the Hill Country – he and his wife enjoy going there for rest and relaxation.
I chose a career in medicine because I was always drawn to the sciences from a young age, as a close family member had a serious brain ailment. Once I went through my pediatric clinical rotation in medical school, I knew I had found my calling. Seeing the huge impact that I could have on children gave me a great sense of fulfillment. I believe that medicine is not just a one-way street; it is a joint path of working together with the patient to achieve the ultimate goal. This is accomplished by working with the patient and family so they fully understand their illness and what is needed to get better. I enjoy all pediatric ages from birth to young adulthood.
A Flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
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Regular dental care should begin by 1 year of age, with a dental check-up at least twice each year for most children. Some children may need check-ups more often.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio and more.
ARC pediatric eye exams check eye health and scan for amblyopia risk factors, blurry vision, farsightedness, nearsightedness, vision loss, and more.
Preparing for your baby's arrival is an exciting time that can raise questions about the health care your child will receive. A free ARC Pediatric Meet & Greet is an excellent opportunity for you to learn about our practice and inquire about an individual doctors' philosophy of caring for infants, children, and teens.
When you have concerns about your child’s mental or behavioral health, your ARC pediatrician will help you determine the kind of help you need and will help you access the right resources for your child.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.
512-989-2680 Fax: 512-406-7339
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
The doctor was really nice and professional.
Despite the remodeling and smell of paint, it really was a great experience
I have never experienced anything like that at this clinic. I was so surprised. Hopefully they were just having an off day.
Un buen doctor Ramon esparza
dr Esparza was very kind and gentle with my son.
Dr Esparza was very thorough and answered all of our questions/concerns. His explanation was clear and easily understood.
Austin Regional Clinic is pleased to announce that Ramon Esparza, MD, Pediatrician, has joined the team at ARC Pflugerville.
November 16, 2020 1 min read
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Dr. Esparza is currently accepting new patients.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)