Austin Regional Clinic

Austin Regional Clinic

Austin Regional Clinic

Julie Grimes

Julie A. Grimes, MD

Obstetrics/Gynecology (Ob/Gyn)

4.6 of 5
(311) View Reviews
About our provider ratings

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with the local Austin company Humm Systems to install feedback tablets in our exam rooms to collect patient feedback at the time of the doctor’s visit. Humm is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Tablets are either available in the exam room or at the front desk. All patients can provide feedback on the tablets at any time during or after their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks five basic questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Feedback tab on the provider bio page on the website. We calculate our star ratings based on responses to the below questions.

  1. Ease of making appointment
  2. Helpfulness of front desk staff
  3. Helpfulness of medical staff
  4. Did doctor or NP/PA provide you with the care you expected?
  5. How likely is it that you refer a friend or family member to this doctor or NP/PA?

Why don’t all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician.

How is patient information protected?

Patients are anonymous when they fill out the feedback tablets. There is no personally identifiable information displayed at any time.

Dr. Grimes currently has long wait times for new patients. Please see below for physicians she recommends to new patients wanting to transfer or establish care at ARC. ARC South OB
📞 512-383-9752📞 512-383-9752

More Info

I am so fortunate to have the privilege of taking care of many kinds of women in my practice. In addition to taking care of your annual exams and prenatal care, I have a special interest in the emotional side of women's health care (including menopause, PMS, adolescent medicine, and postpartum depression). I also enjoy the challenge of taking care of high risk pregnant patients.

Currently, Dr. Grimes has long wait times for new patients. If you would like to establish care at Austin Regional Clinic, Dr. Grimes highly recommends her ARC South OB colleagues below: 

Personal Summary

Dr. Grimes spends her free time with her sweet husband (also an ARC South OB partner) and their two busy boys. The family also has a golden retriever named Matilda that needs lots of exercise! Dr. Grimes and her family try to explore Austin and the surrounding Hill Country because “there are so many opportunities for fun and adventure right in our own backyard!”

Professional Positions and Honors

  • 2016 Patients’ Choice 5-Year Award,, recognizing top performance for five years.
  • 2015 Texas Monthly Super Doctors “Rising Stars”
  • Fellow, American College of Obstetricians and Gynecologists.
  • Member, St. David’s South Austin Medical Center Ethics Committee (2009-Present)
  • Named Most Valuable Physician, South Austin Medical Center, May 2010
  • Member, Alpha Omega Alpha Honor Society
  • During her medical training, Dr. Grimes received Medical Student Teaching awards, Intern of the Year award, and was Chief Resident of Parkland Hospital (Dallas) OB/Gyn.

Recommended Resources

📅 Request an Appointment with Julie A. Grimes, MD

Joined ARC



B.A. in Biology, The University of Texas at Dallas, Dallas, TX, 1998

Medical School

Texas A&M College of Medicine, College Station, TX, 2002

Residency / Internship

Parkland Memorial Hospital, Dallas, TX, 2006


Board Certified in Obstetrics and Gynecology

Comments or Questions?