Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.
In response to the COVID-19 pandemic, the federal government declared a public health emergency (PHE) and passed a law that allowed you to automatically keep your Medicaid coverage (continuous Medicaid). Based on the new federal law, continuous Medicaid eligibility will end on March 31, 2023, so you need to renew your benefits when it’s time to ensure your coverage will continue if you are eligible.
Patients should look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering. Notices will come in the mail and/or via portal if clients chose electronic notices. They should respond quickly when they receive it.
If you don’t respond to renewal or information requests from HHS, you could lose your coverage.
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Como respuesta a la pandemia de COVID-19, el gobierno federal declaró una Emergencia de Salud Pública (PHE, por sus siglas en inglés) y aprobó una ley que le permitió a usted mantener automáticamente su cobertura de Medicaid (cobertura continua de Medicaid). Según la nueva ley federal, la elegibilidad para la cobertura continua de Medicaid se terminará el 31 de marzo, de 2023, por eso necesita renovar sus beneficios cuando se llegue el momento para asegurar que su cobertura va a continuar si usted todavía es elegible.
Pacientes deben buscar avisos de la HHSC en sobres AMARILLOS con el texto “ACCIÓN REQUERIDA” en letras ROJAS. Los avisos llegarán por correo y/o a través del portal en línea si los clientes eligieron recibir avisos electrónicos. Deberían responder con rapidez cuando lo reciban.
Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.
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ARC MyChart downtime: Due to technical maintenance, ARC MyChart will be unavailable 7:00pm Saturday, April 1 to 7:00am Sunday, April 2. To schedule an appointment during this time, please call 512-272-4636 and press "1". You can reach all-night phone nurses by calling any clinic and pressing “4” to speak with a nurse.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Available at Multiple Locations Ages seen: 3 - 99 Joined ARC: 2019
Jennifer Foster grew up in Louisiana and Mississippi. She, her husband and son like to travel to new places together and see historical sites and landmarks. Ms. Foster enjoys volunteering at her son’s school, and frequenting the Alamo Drafthouse for movies. She is also a “big reader” especially of historical non-fiction, science, or medical-related subjects. Ms. Foster also enjoys “just spending time with friends and neighbors in the evening in our cul-de-sac.” Among her favorite local sites, Ms. Foster says she loves taking drives into the Hill Country for the great views, and her family enjoys camping in the local campgrounds like Inks Lake.
Learn more about Nurse Practitioners.
I’ve always been fascinated by all things medical/human body related, and knew from childhood that I wanted to be a nurse. Nursing as a caregiving profession merges with the science of medicine to satisfy my intellectual curiosity and my desire to help others. I chose to become an advanced practice nurse so that I could develop deeper relationships with my patients as a collaborator in their health and wellness journey. I believe providers and patients are partners in health care, and that each person’s definition of health and wellness is different. I enjoy meeting patients where they are and helping them achieve goals to have the best quality of life that is right for them as individuals.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
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ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-346-6611 Fax: 512-406-7315
512-338-8388 Fax: 512-406-6274
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Everything went as I expected and my questions were answered.
Questions answered. Efficient use of time.
I was very comfortable and satisfied with Jennefer Foster She heard me,explain in details and went through all info that I needed to know
Nurse Foster gave me the opportunity to answer her questions, yes or no. Her verbiage was not dogmatic but rather considerate, thoughtful of my rights and feelings. I like her smile and laughter.
My only problem was when I showed up for my Friday appointment I was told that Jennifer was out ill and they had tried to contact me. I showed them my phone voicemails to prove they had not called. I later went back and learned the ARC had indeed called but did not leave a message.
Although I had not seen Dr. Foster before, I felt very comfortable with her. She was current on my health records, and responded to my questions.
Jennifer Foster sees patients only for Medicare Wellness Visits.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)