Austin Regional Clinic

Austin Regional Clinic

Austin Regional Clinic

David Michel

David H. Michel, MD

Orthopedics
Adult Hip and Knee Reconstruction

4.8 of 5
(76) View Reviews
About our provider ratings

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the doctor or NP/PA provide you with the care your expected?/li>
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  7. If you would like to be contacted about your visit today, please provide your phone number.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

Dr. Michel is currently accepting new patients at: ARC Medical Park Tower Orthopedics
📞 512-454-4561📞 512-454-4561
ARC Far West
📞 512-346-6611📞 512-346-6611
ARC Round Rock
📞 512-244-9024📞 512-244-9024

More Info

I have chosen the profession of Orthopedic Surgery so that I could have the ability to come to know people, their goals, and do my best to get them back to the activities that bring them joy. I am very conservative when treating my patients, exhausting all nonoperative treatments before discussing surgery. I believe that an educated patient is a happy patient. I work hard to build reasonable expectations so my patients know what to expect. And should a patient decide to move forward with surgery, it is my goal to remain as minimally invasive as possible while correcting their problem, and to provide them the support and access they need after surgery to facilitate a full recovery.

Personal Summary

Dr. Michel is a native Austinite and a graduate of Westwood High School. When he is not working, Dr. Michel enjoys spending time with his wife and daughter, taking their dog for jogs, and “spending some time with a golf club in my hands!” He loves being in the water, whether its swimming in Barton Springs or tubing down the Guadalupe and Comal Rivers.

Services Offered

Professional Positions and Honors

Dr. Michel holds these memberships and honors:
  • Member, American Academy of Orthopaedic Surgeons panel to determine national Clinical Practice Guidelines for the Surgical Management of Osteoarthritis of the Knee
  • Member, American Association of Hip and Knee Surgeons
  • Member, Mid-America Orthopaedic Association
  • Member, Texas Medical Association
  • Member, Travis County Medical Society
  • CRUDEM Foundation (Milot, Haiti), Resident Surgeon Scholarship, 2015

Recommended Resources

📅 Request an Appointment with David H. Michel, MD

Joined ARC

2020

Education

B.S. in Biomedical Science, Texas A&M University, College Station, TX, 2008

Medical School

Texas A&M Health Science Center, College of Medicine, College Station, TX, 2014

Residency / Internship

The University of Florida and The Mayo Clinic, Jacksonville, FL, 2019

Fellowship

Adult Reconstruction Orthopaedic Fellowship, Scripps Institute, La Jolla, CA, 2020

Comments or Questions?