Masking policy

Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.

Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.

DON’T WAIT — Renew or Update!

If you don’t respond to renewal or information requests from HHS, you could lose your coverage.

Attention Medicaid recipients: It’s time to renew! Look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering, or sent electronically to members who signed up for electronic notices.

Complete and return renewal packets and requests for information on time. Contact HHSC to report any changes (such as contact information, pregnancy, or household changes) as soon as possible.

No longer qualified for Medicaid?

Children:
Most kids can still be covered through the Children’s Health Insurance Program / CHIP. For details, check your Medicaid notice or call 800-964-2777.

Adults:
Adults may be able to get financial assistance to pay for a health insurance plan through the health insurance Marketplace. To apply, visit www.healthcare.gov or call 800-318-2596.

Update your information at YourTexasBenefits.com or call 2-1-1 and select option 2.

NO ESPERE ¡Renueve o actualice!

Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.

Atención beneficiarios de Medicaid: ¡Es momento de renovar sus beneficios! Esté atento a los avisos de renovación enviados por correo postal en sobres AMARILLOS que dicen “ACCIÓN REQUERIDA” en rojo, o por correo electrónico a quienes se inscribieron para recibir avisos electrónicos.

Llene y envíe los paquetes de renovación y las solicitudes de información a tiempo. Comuníquese con la HHSC para reportar cualquier cambio (como información de contacto, si hay un embarazo y cambios en el hogar) lo antes posible.

¿No califica más para Medicaid?

Niños:
La mayoría de los niños todavía pueden obtener cobertura a través del Programa de seguro médico para niños/CHIP. Para obtener más detalles, consulte su aviso de Medicaid o llame al 800-964-2777.

Adultos:
Los adultos pueden obtener cobertura del Mercado de seguros médicos. Visite www.healthcare.gov o llame al 800-318-2596.

Actualice su información en YourTexasBenefits.com o llame al 2-1-1 y seleccione la opción 2.

COVID-19 vaccine update - 9/27/23

ARC will receive the updated COVID-19 vaccine in the coming weeks. We will open schedules as soon as we have vaccine. Check here for updates.

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Susan Taylor, APRN, WHNP-BC

Susan Brooke Taylor, APRN, WHNP-BC Pronunciation Guide

Obstetrics/Gynecology

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

  1. Rate how easy it was to make your appointment.
  2. Rate the helpfulness of the front-desk staff.
  3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  4. Did the healthcare provider or doctor provide the care you expected?
  5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.

Why don't all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Why can I only see comments from the last 90 days?

ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

How is patient information protected?

Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

ARC Medical Plaza Specialty Joined ARC: 2022

512-260-1581 Look Up Insurance

About Susan Brooke Taylor, APRN, WHNP-BC

  • Susan Brooke Taylor's last day at ARC was Friday, June 30, 2023. Please see below for providers she recommends to patients wanting to establish care at ARC.

     

    Brooke has lived in several different states, mainly in Oregon as an adult. When she is not working, Brooke enjoys live music, spending time with her husband and almost-grown children, traveling, reading, and visiting antique and thrift shops, as she has a special interest in home décor and fabrics. Her favorite local spots (so far) include South Congress, Dripping Springs, and Fredericksburg, though she is still exploring!

    Learn more about Nurse Practitioners.

The best part of my practice is building relationships with my patients. I enjoy working with patients to troubleshoot and treat their medical issues. I also enjoy collaborating with them in their care and empowering them to make decisions about their health and treatment. This includes psychiatric issues or problems in women’s health care. I have a strong interest in hereditary cancer screening, based on patients’ genetic history, as I am passionate about my patients obtaining this knowledge so they are able to make informed decisions about their health care moving forward.

Services

Adolescent Gynecology: "The First Visit"

Adolescent Gynecology: "The First Visit"

According to the American College of Obstetricians and Gynecologists (ACOG), adolescents should have their first routine gynecologic visit between ages 13 and 15 years old, which includes an introduction to the gynecologist and general health counseling, as well as discussion of any concerns.

Annual Gynecological Exam

Annual Gynecological Exam

The annual gynecological exam is a yearly preventative and diagnostic examination that helps monitor any ongoing physical or hormonal conditions. The examination typically includes a routine breast and pelvic exam, and may include a screening for sexually transmitted diseases such as chlamydia or gonorrhea.

Learn More

Birth Control and Contraceptive Counseling

Birth Control and Contraceptive Counseling

Contraception (birth control) is any activity, medicine, or equipment used to prevent pregnancy. There are many types of birth control available for women who do not wish to become pregnant. The choice of a birth control method is a complex decision; ARC provids information and supporting patients' decision-making about birth control methods through contraceptive counseling.

Learn More

Comprehensive Gynecological Care

Comprehensive Gynecological Care

A gynecologist sees patients of all ages for a wide variety of health issues, including pap tests, menopause, UTIs, birth control, well-checks, and STD testing and treatment.

Fertility Care

Fertility Care

Fertility care at ARC focuses on monitoring, maintaining, and restoring your reproductive and gynecological health.

Flu Vaccinations for Pregnant Women

Flu Vaccinations for Pregnant Women

Flu vaccine can help prevent a flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season. 

Learn More

Gender Inclusive Care

Gender Inclusive Care

Gender Inclusive Care is an approach to healthcare that respects and responds to the diverse health needs and experiences of our patients, regardless of their gender identity and/or expression. We welcome our patients to an environment free from bias and discrimination that is tailored to each individual's health needs (i.e. gender-inclusive language and terminology).

Genetic Screening

Genetic Screening

Genetic screening is the process of testing for a genetic disorders that may be passed to offspring.

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High Risk Pregnancy Care

High Risk Pregnancy Care

A high-risk pregnancy is one where the mother or the fetus has an increased risk of adverse outcomes compared to uncomplicated pregnancies.

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Mammograms

Mammograms

Mammograms play a key role in early breast cancer detection and can help decrease breast cancer deaths. Often, a mammogram can detect cancer, noncancerous or benign tumors, and cysts before they can be felt.

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Menopause

Menopause

An ARC Ob/Gyn physician can help treat menopause symptoms and help prevent osteoporosis and will work with you to recommend lifestyle changes and possibly medicine.

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Pap Smears and Other Gynecological Screenings

Pap Smears and Other Gynecological Screenings

Getting regular preventive care and screenings may help find cancer and other health risks early, when they are most treatable and more treatment options are available.

Learn More

Pediatric Meet & Greet

Pediatric Meet & Greet

Preparing for your baby's arrival is an exciting time that can raise questions about the health care your child will receive. A free ARC Pediatric Meet & Greet is an excellent opportunity for you to learn about our practice and inquire about an individual doctors' philosophy of caring for infants, children, and teens. 

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Postpartum Care

Postpartum Care

Your ARC doctor will show you what to expect and how to manage soreness and discharge, soreness, mood changes, and more after delivery.

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Prenatal Medical Care

Prenatal Medical Care

Prenatal care provides the best care for you and your unborn child. It also helps prepare you for the delivery of a healthy baby.

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Preparing for Pregnancy

Preparing for Pregnancy

If you're planning to become pregnant, you want to take the best care of you and your baby to help reduce risks. Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an ARC Ob/Gyn physician or Nurse Practitioner. 

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Preparing for Your Baby

Preparing for Your Baby

Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an Ob/Gyn physician or Nurse Practitioner.

Learn More

Sonography

Sonography

A sonogram is a medical test that uses high-frequency sound waves, or ultrasound waves, to look at the organs and structures in your pelvic area.

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STD Screening and Treatment

STD Screening and Treatment

STIs are infectious diseases passed from person to person through sexual contact. They may also be called STDs for sexually transmitted diseases.

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Telemedicine Visits

Telemedicine Visits

ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.

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Locations & Hours

Credentials

  • Board Certifications
    Certified in Women’s Health by the National Certification Corporation
  • Education
    BA, Business in Textiles Marketing, Arizona State University, Tempe, AZ, 1992
    MS in Nursing, Vanderbilt University, Nashville, TN, 1996

Susan Taylor is currently accepting new patients.

Ages Seen

Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)