Austin Regional Clinic

Austin Regional Clinic

Austin Regional Clinic

Farron Hunt

Farron C. Hunt, MD

Family Medicine

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

The below guide provides details about how we collect and share our patient feedback.

Who runs the survey?

ARC partnered with the local Austin company Humm Systems to install feedback tablets in our exam rooms to collect patient feedback at the time of the doctor’s visit. Humm is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

How do patients receive the survey?

Tablets are either available in the exam room or at the front desk. All patients can provide feedback on the tablets at any time during or after their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

Do you post all positive and negative comments?

ARC posts all positive and negative patient feedback that is relevant to the visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

What questions do we ask?

ARC asks five basic questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Feedback tab on the provider bio page on the website. We calculate our star ratings based on responses to the below questions.

  1. Ease of making appointment
  2. Helpfulness of front desk staff
  3. Helpfulness of medical staff
  4. Did doctor or NP/PA provide you with the care you expected?
  5. How likely is it that you refer a friend or family member to this doctor or NP/PA?

Why don’t all providers display a rating?

Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

Can anyone complete a survey or post a comment about a physician?

No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician.

How is patient information protected?

Patients are anonymous when they fill out the feedback tablets. There is no personally identifiable information displayed at any time.

Dr. Hunt is currently accepting new patients. ARC Manor
📞 512-582-6075📞 512-582-6075

More Info

I love taking care of all patients and treating the family. I love really getting to know my patients and helping them stay healthy and lead their best healthy life. In my practice, I provide up-to-date comprehensive care and listen to and support my patients’ concerns, while focusing on patient safety.

Personal Summary

When she is not working, Dr. Hunt enjoys rollerskating, bike riding, movies, audiobooks, and fellowship with friends and family. Being relatively new to the Central Texas area, she says “it’s been fun trying new places,” and she looks forward to finding the best local spots!

Professional Positions and Honors

Dr. Hunt holds these memberships and honors:
  • Member, Texas Academy of Family Physicians (TAFP)
  • Member, American Academy of Family Physicians
  • Member, Travis County Medical Society
  • Chairperson, TAFP Leadership Development Committee
  • Member, TAFP Commission on Legislative and Public Affairs
  • Member, TAFP Commission on Health Care Services and Managed Care
  • TAFP Physician Member of the Month, March 2016

Recommended Resources

📅 Request an Appointment with Farron C. Hunt, MD

Joined ARC

2018

Education

BS in Biological Sciences, Summa cum laude, Clark Atlanta University, Atlanta, GA, 2004

Medical School

University of Texas Medical Branch, Galveston, TX, 2009

Residency / Internship

Internship: Duke/Southern Regional AHEC Family Medicine Residency, Fayetteville, NC, 2010
Residency: Baylor College of Medicine Family Medicine Residency, Houston, TX, 2012

Certification

Board Certified in Family Medicine

Comments or Questions?