Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.
In response to the COVID-19 pandemic, the federal government declared a public health emergency (PHE) and passed a law that allowed you to automatically keep your Medicaid coverage (continuous Medicaid). Based on the new federal law, continuous Medicaid eligibility will end on March 31, 2023, so you need to renew your benefits when it’s time to ensure your coverage will continue if you are eligible.
Patients should look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering. Notices will come in the mail and/or via portal if clients chose electronic notices. They should respond quickly when they receive it.
If you don’t respond to renewal or information requests from HHS, you could lose your coverage.
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Como respuesta a la pandemia de COVID-19, el gobierno federal declaró una Emergencia de Salud Pública (PHE, por sus siglas en inglés) y aprobó una ley que le permitió a usted mantener automáticamente su cobertura de Medicaid (cobertura continua de Medicaid). Según la nueva ley federal, la elegibilidad para la cobertura continua de Medicaid se terminará el 31 de marzo, de 2023, por eso necesita renovar sus beneficios cuando se llegue el momento para asegurar que su cobertura va a continuar si usted todavía es elegible.
Pacientes deben buscar avisos de la HHSC en sobres AMARILLOS con el texto “ACCIÓN REQUERIDA” en letras ROJAS. Los avisos llegarán por correo y/o a través del portal en línea si los clientes eligieron recibir avisos electrónicos. Deberían responder con rapidez cuando lo reciban.
Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.
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ARC MyChart downtime: Due to technical maintenance, ARC MyChart will be unavailable 7:00pm Saturday, April 1 to 7:00am Sunday, April 2. To schedule an appointment during this time, please call 512-272-4636 and press "1". You can reach all-night phone nurses by calling any clinic and pressing “4” to speak with a nurse.
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Family medicine physicians are trained in many areas of medicine to provide expertise in primary health care to people of all ages. Family physicians manage common complaints, recognize important diseases, uncover hidden conditions, and manage most acute and chronic illnesses.
ARC family medicine doctors provide the most up-to-date diagnostic and treatment options for you and your family.
ARC has over 90 family medicine physicians located in multiple clinics across Central Texas for convenience and easy access for your whole family.
A primary care doctor is essential for helping coordinate your care, especially if you see different specialists within the ARC system. Through our coordinated care system, we help keep all your ARC healthcare team informed.
Same-Day appointments available 7 days a week, including nights and holidays.
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Yearly visit with your ARC doctor to review your health and discuss preventative care.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
A Flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
ARC offers HIV testing. ARC also offers PrEP treatment for people who do not have HIV.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
Mammograms play a key role in early breast cancer detection and can help decrease breast cancer deaths. Often, a mammogram can detect cancer, noncancerous or benign tumors, and cysts before they can be felt.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
ARC Family Medicine doctors can perform in-clinic minor procedures.
ARC Family Medicine doctors can provide care, treatment, or referrals to address musculoskeletal issues that cause you pain and discomfort.
A bone density screening helps determine if you have low bone mass or osteoporosis - a bone disorder that causes bones to become fragile and more likely to break.
The ARC Population Health is a program that provides a patient-centered model of health care through an organized system of communication and a proactive approach to care. This department within Austin Regional Clinic uses several approaches to accomplish the goal of improved care coordination.
Radiology services at ARC use imaging to diagnose and treat diseases visualized within the human body. Our full and partial body radiology equipment is a state-of-the-art digital radiology system that offers fast processing, elimination of films, and the ability of our doctors to view images and reports online.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
ARC provides care for patients with chronic diseases such as heart disease, cancer, diabetes, and other autoimmune illnesses.
A cold is caused by any one of several viruses that causes inflammation of the membranes that line the nose and throat. It can result from any one of more than 200 different viruses. But rhinoviruses cause most colds.
People of any age should be tested every three years for prediabetes or diabetes if they are overweight or obese (body mass index (BMI) of 25 or more or 23 or more in Asian Americans) and have one or more risk factors.
A fever is a body temperature that is higher than normal. It often means there is an abnormal process occurring in the body. Exercise, hot weather, and vaccines can also make body temperature rise.
General injuries and illnesses can come in the form of cuts, sprains, strains, the common cold, flu, and other non-emergency situations.
High blood pressure is when the force of the blood is too high during heart contraction or relaxation within the arteries. The arteries may have an increased resistance against the flow of blood. This causes your heart to pump harder to circulate the blood.
If you have too much cholesterol in your blood, it can stick to the walls of the arteries in your heart (coronary arteries). The extra cholesterol can make your blood vessels narrower, making it harder to get enough blood through your blood vessels.
Immunizations, also called vaccinations, are a set of shots given to infants and children at different ages to help keep them from developing dangerous childhood diseases. Click on the links below to learn more about childhood immunizations.
Allergies are among the most common health problems. The Central Texas area is known for seasonal allergies, including oak, mountain cedar, ragweed, and more.
A sore throat can present irritation or pain and is usually caused by a viral or bacterial infection.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Languages: Hindi
Languages: Haitian Creole, Medical Spanish
Accepting new patients
Accepting new patients Languages: Vietnamese
Accepting new patients Languages: Spanish
Accepting new patients Languages: Mandarin Chinese
Accepting new patients Languages: Filipino
Languages: Spanish
Languages: GujaratiHindiConversationally fluent in Spanish
Accepting new patients Languages: Mandarin
Languages: Limited Spanish, limited Spanish
Languages: Spanish, Mandarin (not Cantonese)
Accepting new patients Languages: Farsi
Accepting new patients Languages: Igbo (Nigeria)
Languages: French
Accepting new patients Languages: Hindi, Urdu, Punjabi
Accepting new patients Languages: Hindi, Telugu
Accepting new patients Languages: Hindi, Gujarati
Languages: Afrikaans, Xhosa, Malayalam
Accepting new patients Languages: Chinese
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to