Request access to a child's or adult's ARC MyChart account

Log in to your MyChart account and follow the steps below.

1. Click Your Menu, then click on Family Access & Personalize Your Record under the Sharing section.
2. Click the Request access to a minor's record link if you are a parent or guardian. The Request to Access a Minor's Record request form will display.
3. Fill out the form and click Submit Request. The request will be reviewed before access is granted.

When access is granted, the parent or guardian will receive a notification in their MyChart inbox.

Effective September 1, 2025, Texas Senate Bill 1188 requires that health care providers give parents (and managing conservators or guardians) complete and unrestricted access to a minor's electronic health record immediately, unless access to all or part of the record is restricted under state or federal law or by a court order.

Requesting direct access to MyChart by a minor

• AGES 15-17: A minor in this age group may have their own individual access to MyChart. To request this access, please talk to your care team during your next clinic visit.

How to grant a trusted adult caregiver (proxy) access to your ARC MyChart

1. Click Your Menu, then click on Share My Record under the Sharing section.
2. Click Friends and family access, then click Invite someone to invite another adult (18+) to access your ARC MyChart account.
3. Complete the form on the page and click Send Invite.