How to use Fast Pass for the Wait List in MyChart

What is a Fast Pass in ARC MyChart?

Fast Pass is a unique appointment offering system that allows patients on a wait list to claim recently canceled appointment times for certain specialties.

How does Fast Pass in ARC MyChart work?

Patients who are on a wait list for a sooner appointment will receive a notification from MyChart. Upon receiving the message, patients can then log in to the MyChart website or MyChart mobile app and claim the offer if it is still available, or decline the offer to keep the original appointment and wait for another offer.

Upon logging in to MyChart you will see the notification on the home page.

How to get on the Wait List in ARC MyChart

Patients in eligible specialties and locations can be placed on a wait list in a few different ways:

• An ARC Scheduler can place you on the wait list at the time of scheduling. You can also call at a later time to ask to be added.
• You can add yourself to the wait list when scheduling in MyChart.

1. On the final page before scheduling your appointment, click the check box to get on the wait list before clicking on Book Now.
2. Your appointment will be scheduled for the date/time you selected, and you will also be added to the wait list.

• Through the Visits section after the appointment has been scheduled.

1. Click on Visits.
2. Click the Details button on the website (or on the appointment tile on the app) for the upcoming appointment for which you would like to be added to the wait list.
3. Under Prepare for Your Visit, there is a Wait List request link. Click on Get on the Wait List, and you will be automatically added to the wait list.