Find and complete your pre-visit steps in ARC MyChart

MyChart allows you to electronically complete some check-in steps prior to your appointment. The Pre-Visit Steps become available 3 days before your scheduled appointment and are open until 1 hour before your visit. This saves time when you check in for your appointment at the clinic.

Pre-Visit Steps lets you update your personal and health information, and sign necessary paperwork prior to arriving at your appointment. Please note that you will still need to present yourself at the check-in desk to complete the process and notify staff you have arrived.

How to complete Pre-Visit Steps

1. Navigate to Visits.
2. Click on Pre-Visit Steps on your upcoming appointment. This will allow you to complete the Pre-Visit Steps. Note: Not all patients will need to complete all steps. If you need to finish any part of Pre-Visit Steps later, you can click Finish Later.
3. You will see the steps you need to complete at the top of the page.
4. Confirm or update your patient contacts and click Next.
5. Review and update your insurance information. Upload photos of your insurance card if you have not already. Check “This information is correct”, then click Next.
6. You will be asked to sign a Face Sheet and/or visit specific documents. To complete the form, click on Review and Sign. *The ImmTrac consent form is OPTIONAL, and you can click Review Later to bypass it.
   1. Scroll through to ensure that the information is accurate, and select Click to Sign.
   2. Click Continue.
   3. Click Next.
7. Report medication or pharmacy changes. Click Next.
8. Review your allergies. Click Next.
9. Complete your Health History. You will complete Health, Surgical, Family, and Social History portions. When complete, click Submit and Continue.
   For Health History, you can add dates and comments.
   For Family History, you can add multiple family members if needed.
10. You will view a summary screen. If everything is correct, click on Submit and Continue. If you need to make changes, click on Modify.
    You will receive a confirmation that your Pre-Visit Steps are complete.
11. When you arrive for your appointment, please check in with the front desk so we can complete the process and alert the doctor that you have arrived.

You are allowed to start the Pre-Visit Steps process 3 days prior to your visit. Note that it will be unavailable starting one hour before the appointment.