Cancel or reschedule appointments

You can cancel or reschedule an appointment through MyChart. Note: not all appointment types can be rescheduled through MyChart.

How to cancel an appointment in MyChart

  1. Log in to your ARC MyChart account.
  2. Navigate to Visits, then Upcoming & Past Visits.
  3. Select the appointment you would like to cancel.
  4. From the Appointment details screen, choose Cancel. 

How to reschedule an appointment in MyChart

  1. Log in to your ARC MyChart account.
  2. Select Visits to view your upcoming appointments.
    Example of the location of the Visits options in ARC MyChart menu
  3. Click on the tile for the appointment you’d like to reschedule.
    Example of the Upcoming visits section in ARC MyChart
  4. Click on Reschedule appointment.
    Example of the Appointment Details view in ARC MyChart
  5. Select a new date and time for your appointment. The location and clinician you scheduled with usually remains the same.
    Example of available appointment times in ARC MyChart
  6. Select your reason for rescheduling and add a note. Click on Book Now. Your new appointment details will display.
    Example of the New appointment information view in ARC MyChart