Measles - Local update

Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.

Visit the DSHS website to track the current outbreak in Texas.

ARC in-network with UHC

If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:

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Complete Two-Factor Authentication (2FA) in ARC MyChart

The safety and security of your protected health information (PHI) is of the utmost importance. Because of this, ARC MyChart requires Two-Factor Authentication (2FA) for all MyChart users. This applies for both the website version and the app.

What does this mean?

  1. ARC MyChart will prompt you to enter a verification code at login.
  2. The verification code will be sent via email or text message.
  3. You can have ARC MyChart remember your browser and device for 30 days. After 30 days, you will need enter a new verification code at login. If you use private mode or Microsoft Edge and your browser settings clear your cache upon exit, your device will not be saved.

Confirm your contact information is up to date

  1. Log in to ARC MyChart and confirm that your mobile number and email are correct and up to date. Confirm that your phone and/or email address is verified to receive the code.
  2. If your mobile phone number or email is not correct, update your mobile number and/or email address in ARC MyChart.

How to complete Two-Factor Authentication (2FA)

  1. Log in to your ARC MyChart account. After you sign in, you’ll see the Verify Your Identity screen.
  2. Select how you would like to receive your code. You can choose email or text.
  3. Check your email or phone for the code depending on what you chose. Make sure to open a new tab to retrieve your email, or access it on your phone if you are on an internet browser, like Chrome or Firefox. DO NOT click the back button during verification; it will disable the verification code, and you’ll need to restart the process.
    example screenshot of ARC MyChart prompting the user to choose email or text to complete two-step authentication
  4. Enter the code in the box and click Verify. If you would like MyChart to recognize your browser and device for 30 days, check the Skip this step next time box. After 30 days, you will be prompted to enter a new verification code at login.
    example screenshot of the final step of two-step authentication on ARC MyChart, with example verification code