Update insurance information in ARC MyChart

Insurance updates can be requested three different ways - when scheduling an appointment on MyChart, during the Pre-Visit Steps prior to a scheduled appointment, or via the Insurance Summary activity under the Billing tab.

How to add, update, or remove insurance information when scheduling an appointment from MyChartARC.com

1. Log in to your ARC MyChart account.
2. Schedule the appointment needed. The Verify and Schedule tab will include fields to add coverage, update coverage, or remove coverage.
3. Click This information is correct once all updates are completed.

During the Pre-Visit Steps in ARC MyChart

The Pre-Visit Steps let you update your personal and health information and sign any necessary paperwork prior to arriving at your appointment. You are allowed to start the Pre-Visit Steps process three days prior to your visit. Note that it will be unavailable starting one hour before the appointment.

1. Log in to your ARC MyChart account.
2. Start the Pre-Visit Steps process by navigating to Visits, and click on Upcoming & Past Visits.
3. Click the Pre-Visit Steps button.
4. Review your insurance information in the Insurance section. You can also add coverage, update coverage, or remove coverage.
5. Click This information is correct once all updates are completed.

Update your insurance details in the insurance summary on ARC MyChart

1. Log in to your ARC MyChart account.
2. Click Your Menu, then click on Insurance Summary.
3. Review your insurance information in the Insurance section. You can also add coverage, update coverage, or remove coverage.