Masking policy

Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.

Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.

Renewing Medicaid Coverage Update

In response to the COVID-19 pandemic, the federal government declared a public health emergency (PHE) and passed a law that allowed you to automatically keep your Medicaid coverage (continuous Medicaid). Based on the new federal law, continuous Medicaid eligibility will end on March 31, 2023, so you need to renew your benefits when it’s time to ensure your coverage will continue if you are eligible.

Patients should look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering. Notices will come in the mail and/or via portal if clients chose electronic notices. They should respond quickly when they receive it.

If you don’t respond to renewal or information requests from HHS, you could lose your coverage.

Read more

Actualización Sobre Renovando la Cobertura de Medicaid 

Como respuesta a la pandemia de COVID-19, el gobierno federal declaró una Emergencia de Salud Pública (PHE, por sus siglas en inglés) y aprobó una ley que le permitió a usted mantener automáticamente su cobertura de Medicaid (cobertura continua de Medicaid). Según la nueva ley federal, la elegibilidad para la cobertura continua de Medicaid se terminará el 31 de marzo, de 2023, por eso necesita renovar sus beneficios cuando se llegue el momento para asegurar que su cobertura va a continuar si usted todavía es elegible.

Pacientes deben buscar avisos de la HHSC en sobres AMARILLOS con el texto “ACCIÓN REQUERIDA” en letras ROJAS. Los avisos llegarán por correo y/o a través del portal en línea si los clientes eligieron recibir avisos electrónicos. Deberían responder con rapidez cuando lo reciban. 

Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.

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ARC MyChart downtime

ARC MyChart downtime: Due to technical maintenance, ARC MyChart will be unavailable 7:00pm Saturday, April 1 to 7:00am Sunday, April 2. To schedule an appointment during this time, please call 512-272-4636 and press "1". You can reach all-night phone nurses by calling any clinic and pressing “4” to speak with a nurse.

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ARC Kyle Plum Creek

ARC Kyle Plum Creek

4.7 out of 5
CLOSED Opens 7:30am (CST)
Clinic Hours
Mon-Fri: 7:30am - 9:00pm
Sat: 8:00am - 5:00pm
Sun: 8:00am - 5:00pm
After Hours Care
Mon-Fri: 5:00pm - 9:00pm
Sat: 8:00am - 5:00pm
Sun: 8:00am - 5:00pm
COVID-19 Curbside Testing
Mon-Fri: 8:00am - 7:00pm
Sat: 8:00am - 5:00pm
Sun: 8:00am - 5:00pm

Closed 12:00pm - 1:00pm

Lab Hours
Mon: 7:30am - 8:00pm
Tue: 7:30am - 5:00pm
Wed: 7:30am - 5:00pm
Thu: 7:30am - 5:00pm
Fri: 7:30am - 5:00pm
Sat: Closed
Sun: Closed
By Appointment Only
After Hours

Mon - Fri: 5:00pm - 9:00pm
Sat & Sun: 8:00am - 5:00pm

Last appointment is 30 minutes before closing.

COVID-19 Curbside Testing

Mon - Fri: 8:00am - 7:00pm (Closed 12:00pm - 1:00pm)

Sat & Sun: 8:00am - 5:00pm (Closed 12:00pm - 1:00pm)

4100 Everett Street
Suite 400
Kyle, TX 78640 Get Directions

512-295-1333
Fax: 512-406-7327

Look Up Insurance

About Clinic

ARC Kyle Plum Creek has Allergy and Asthma, Audiology, ENT, Family Medicine, Internal Medicine, Pediatric, Podiatry, Rheumatology, and Sports Medicine doctors. Request your appointment online.

ARC continues to ask for social distancing in our lobby areas, where patients must wait 30 minutes after their shot, as a safety precaution for patient care. We appreciate your understanding.

ARC Connected Care

Our Electronic Medical Records system, along with the ARC MyChart, keeps you connected with your care team and makes it easier to help you coordinate your health care. Connected Care is part of ARC Access.

Hours
Clinic Hours
Mon-Fri: 7:30am - 9:00pm
Sat: 8:00am - 5:00pm
Sun: 8:00am - 5:00pm
After Hours Care
Mon-Fri: 5:00pm - 9:00pm
Sat: 8:00am - 5:00pm
Sun: 8:00am - 5:00pm
COVID-19 Curbside Testing
Mon-Fri: 8:00am - 7:00pm
Sat: 8:00am - 5:00pm
Sun: 8:00am - 5:00pm

Closed 12:00pm - 1:00pm

Lab Hours
Mon: 7:30am - 8:00pm
Tue: 7:30am - 5:00pm
Wed: 7:30am - 5:00pm
Thu: 7:30am - 5:00pm
Fri: 7:30am - 5:00pm
Sat: Closed
Sun: Closed
By Appointment Only

ARC Kyle Plum Creek
4100 Everett Street
Kyle, TX 78640
 Get Directions

Services

24/7 Medical Care

24/7 Medical Care

Same-Day appointments available 7 days a week, including nights and holidays.

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After Hours Clinic

After Hours Clinic

ARC After Hours Clinic locations are staffed by pediatricians and family medicine physicians who can care for you and your loved ones’ immediate health issues during hours your primary care physician is unavailable - nights, weekends, and holidays. 

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Allergy Drops and Shots

Allergy Drops and Shots

Allergy shots or drops can provide relief for your allergy symptoms. Both are effective and safe allergy immunotherapy treatments for seasonal allergies.

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Balloon Sinuplasty

Balloon Sinuplasty

Balloon sinuplasty is minimally invasive and effective at relieving symptoms of chronic sinusitis. ENT doctors can open up blocked sinus passageways and drain mucus buildup in patients suffering from chronic sinusitis symptoms by using a flexible balloon catheter.

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Circumcision

Circumcision

Circumcision is a surgery to remove the skin covering the end of the penis, called the foreskin, and is most often done one or two days after a baby boy’s birth. ARC Pediatricians are available to perform the procedure and answer any questions you may have about the procedure.

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Coumadin® Therapy

Coumadin® Therapy

Coumadin® is an anticoagulant (blood thinner) that reduces the formation of blood clots. Coumadin® works by blocking the formation of certain clotting factors.

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COVID-19 Care

COVID-19 Care

Schedule a COVID-19 drive-up test at the closest ARC Clinic available or book a telemedicine consultation.

Learn More

Diabetic Retinopathy Screenings

Diabetic Retinopathy Screenings

Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.

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Financial Counseling

Financial Counseling

Our team is here to help you find financial solutions that can help cover your cost of care.

Flu Shots

Flu Shots

A Flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.

Learn More

Foot and Ankle Surgery

Foot and Ankle Surgery

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Hearing Aids

Hearing Aids

Hearing aids can be customized to your hearing needs and lifestyle with the goal to make your hearing sharper and last longer. ARC offers a 30-day trial period with unlimited visits to help ensure a proper fit.

Learn More

HIV Prophylaxis (PrEP)

HIV Prophylaxis (PrEP)

PrEP, or pre-exposure prophylaxis, is a way for people who do not have HIV to prevent getting HIV. This treatment, designed for people who are at substantial risk of getting HIV infection, consists of taking a pill every day. 

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Infusion Therapy

Infusion Therapy

Infusion Therapy offers patients another method of treatment when other forms of medication are no longer effective and can help patients gain normal function or decrease pain, swelling, and stiffness in their joints and muscles.

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Lab Services

Lab Services

The labs at ARC clinics can test for things like COVID-19, diabetes, strep, and flu. Other tests that your doctor can request include blood work, a metabolic panel, or lipid and liver panels.

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Medical Nutrition Therapy

Medical Nutrition Therapy

Medical Nutrition Therapy (MNT), is an evidence based nutrition treatment modality provided by a registered dietitian. MNT can be utilized for chronic and acute conditions as well as a prevention measure.

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Medicare Wellness

Medicare Wellness

A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan.  It is conducted by a dedicated Medical Wellness Provider at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.

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Orthotics

Orthotics

Orthotics are medical aids prescribed by your podiatrist to improve foot and ankle issues, including foot deformities, arch pain, heel pain, diabetic foot ulcers, lower leg tendonitis, overpronation or over supination, back pain, and bunions.

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Pediatric Meet & Greet

Pediatric Meet & Greet

Preparing for your baby's arrival is an exciting time that can raise questions about the health care your child will receive. A free ARC Pediatric Meet & Greet is an excellent opportunity for you to learn about our practice and inquire about an individual doctors' philosophy of caring for infants, children, and teens. 

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Pediatric Mental Health

Pediatric Mental Health

When you have concerns about your child’s mental or behavioral health, your ARC pediatrician can conduct a screening or refer you to a provider who can determine the kind of help you need and help you access the right resources for your child.

Learn More

Radiology Services

Radiology Services

Radiology services at ARC use imaging to diagnose and treat diseases visualized within the human body. Our full and partial body radiology equipment is a state-of-the-art digital radiology system that offers fast processing, elimination of films, and the ability of our doctors to view images and reports online.

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Same-Day Care

Same-Day Care

With ARC Same-Day Care, appointments are available 365 days a year for minor emergencies, including sprains, colds and flu, minor burns, seasonal allergies, and more. We're here for you on days, nights, weekends, and holidays. 

Learn More

Telemedicine Visits

Telemedicine Visits

ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.

Learn More

Thyroid and Parathyroid Surgery

Thyroid and Parathyroid Surgery

Thyroid and parathyroid surgery can help regulate the body's metabolism. Surgery aims to help alleviate disease and cancer symptoms and remove tumors.

Learn More

Well-Check Exam

Well-Check Exam

A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.

Learn More

Specialties

  • Allergy & Asthma Banner

    Allergy and Asthma
    Suite 400

  • Two women, one younger, one older, talking and laughing

    Audiology
    Suite 400

  • Ear, Nose, and Throat (ENT)
    Suite 400

  • Multi-generational family, grandparents, parents, and child, walking outdoors hand-in-hand

    Family Medicine
    Suite 400

  • Internal Medicine Banner

    Internal Medicine
    Suite 400

  • Pediatrics
    Suite 400

  • Podiatry Banner

    Podiatry
    Suite 400

  • Rheumatology Banner

    Rheumatology
    Suite 400

  • Sports Medicine Banner

    Sports & Musculoskeletal Medicine
    Suite 400

  • Healthiness Program Banner

    Healthiness Program
    Suite 400

Clinic Providers

  • Juan L. Rodriguez Ramos, MD
    Juan Rodriguez Ramos, MD
    Juan L. Rodriguez Ramos, MD
    Allergy and Asthma
    4.6out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients

    4.6out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Allergy and Asthma
    512-295-1333
  • Cristie E. Jones, AuD
    Cristie Jones, AuD
    Cristie E. Jones, AuD
    Audiology
    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients Languages: American Sign Language

    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Audiology
    512-295-1333
  • Gustavo A. Diaz-Reyes, MD, FACS
    Gustavo Diaz-Reyes, MD, FACS
    Gustavo A. Diaz-Reyes, MD, FACS
    Ear, Nose, and Throat (ENT) Ear and Hearing LossThyroid and ParathyroidNose and SinusSleep ApneaThroat and LarynxHead and Neck CancerENT Pediatric Care
    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients

    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Ear, Nose, and Throat (ENT)
    512-295-1333
  • Angela M. Gibson, DO
    Angela Gibson, DO
    Angela M. Gibson, DO
    Family Medicine Same-Day Care
    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Family Medicine
    512-295-1333
  • Dana M. Garcia, MD
    Dana Garcia, MD
    Dana M. Garcia, MD
    Family Medicine
    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients

    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Family Medicine
    Book Now 512-295-1333
  • Fidelis E. Amadi, MD
    Fidelis Amadi, MD
    Fidelis E. Amadi, MD
    Family Medicine
    4.4out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients Languages: Igbo (Nigeria)

    4.4out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Family Medicine
    Book Now 512-295-1333
  • Kaleb M. Hamilton, MD
    Kaleb Hamilton, MD
    Kaleb M. Hamilton, MD
    Family Medicine
    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Family Medicine
    512-295-1333
  • Karina L. Rea, PA-C
    Karina Rea, PA-C
    Karina L. Rea, PA-C
    Family Medicine Same-Day Care
    4.6out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Languages: Spanish

    4.6out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Family Medicine
    512-295-1333
  • Maheshwardeep (Sam) Singh, DO
    Maheshwardeep (Sam) Singh, DO
    Maheshwardeep (Sam) Singh, DO
    Family Medicine
    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients Languages: Hindi, Urdu, Punjabi

    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Family Medicine
    Book Now 512-295-1333
  • Michael F. de Lota, MD
    Michael de Lota, MD
    Michael F. de Lota, MD
    Family Medicine
    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients

    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Family Medicine
    Book Now 512-295-1333
  • Michelle R. Meystedt, PA-C
    Michelle Meystedt, PA-C
    Michelle R. Meystedt, PA-C
    Family Medicine Same-Day Care
    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Family Medicine
    512-295-1333
  • Naroby B. Zorrilla, PA-C
    Naroby Zorrilla
    Naroby B. Zorrilla, PA-C
    Family Medicine Same-Day Care
    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Family Medicine
    512-295-1333
  • Philip A. Roberts, MD
    Philip Roberts
    Philip A. Roberts, MD
    Family Medicine Same-Day Care
    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients Languages: Spanish

    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Family Medicine
    Book Now 512-295-1333
  • Shane C. Constable, MD
    Shane Constable, MD
    Shane C. Constable, MD
    Family Medicine
    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients

    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Family Medicine
    Book Now 512-295-1333
  • Tera C. Brooks, MD
    Tera Brooks, MD
    Tera C. Brooks, MD
    Family Medicine
    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Languages: French

    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Family Medicine
    512-295-1333
  • Theodore (Ted) D. Smith, DO
    Theodore (Ted) Smith, DO
    Theodore (Ted) D. Smith, DO
    Family Medicine Same-Day Care
    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Family Medicine
    512-295-1333
  • William Marshall Moore, APRN, NP-C
    William Moore, APRN, NP-C
    William Marshall Moore, APRN, NP-C
    Family Medicine
    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients

    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Family Medicine
    512-295-1333
  • Jonathan Nicholas “Nick” Posey, MD
    Jonathan Posey, MD
    Jonathan Nicholas “Nick” Posey, MD
    Internal Medicine
    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients Languages: Spanish

    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Internal Medicine
    Book Now 512-295-1333
  • Raul C. Ramirez, MD
    Raul Ramirez, MD
    Raul C. Ramirez, MD
    Internal Medicine
    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Internal Medicine
    512-295-1333
  • Conor O. Hagen, MD
    Conor Hagen, MD
    Conor O. Hagen, MD
    Pediatrics
    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients Languages: Fluent in Spanish

    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Pediatrics
    Book Now 512-295-1333
  • Joyce H. Yi, MD
    Joyce Yi, MD
    Joyce H. Yi, MD
    Pediatrics
    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients

    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Pediatrics
    Book Now 512-295-1333
  • Julia E. Danze Blood, MD
    Julia Blood, MD
    Julia E. Danze Blood, MD
    Pediatrics
    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients

    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Pediatrics
    Book Now 512-295-1333
  • Marjan A. Linnell, MD
    Marjan Linnell, MD
    Marjan A. Linnell, MD
    Pediatrics
    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients

    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Pediatrics
    Book Now 512-295-1333
  • Raymond L. Teoh, MD
    Raymond Teoh, MD
    Raymond L. Teoh, MD
    Pediatrics
    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients

    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Pediatrics
    Book Now 512-295-1333
  • Rebecca Kim, MD, FAAP
    Rebecca Kim, MD, FAAP
    Rebecca Kim, MD, FAAP
    Pediatrics Same-Day Care

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Pediatrics
    512-295-1333
  • David Pytowski, DPM, FACFAS
    David Pytowski, DPM, FACFAS
    David Pytowski, DPM, FACFAS
    Podiatry Foot and Ankle Surgery
    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients

    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Podiatry
    Book Now 512-295-1333
  • Ricky C. Mehta, MD
    Ricky Mehta, MD
    Ricky C. Mehta, MD
    Rheumatology
    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients

    4.8out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Rheumatology
    512-295-1333
  • Ross E. Hairgrove, MD
    Ross Hairgrove, MD
    Ross E. Hairgrove, MD
    Sports & Musculoskeletal Medicine Sports Medicine
    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Accepting new patients

    4.7out of 5

    ARC Patient Feedback

    Guide to ARC Patient Feedback and Ratings

    Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.

    You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    The below guide provides details about how we collect and share our patient feedback.

    Who runs the survey?

    ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.

    How do patients receive the survey?

    Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.

    Do you post all positive and negative comments?

    ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.

    What questions do we ask?

    ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.

    1. Rate how easy it was to make your appointment.
    2. Rate the helpfulness of the front-desk staff.
    3. Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
    4. Did the healthcare provider or doctor provide the care you expected?
    5. How likely is it that you would refer a friend/family member to this doctor or NP/PA?
    6. Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
    7. If you would like to be contacted about your visit today, please provide your phone number.

    Why don't all providers display a rating?

    Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.

    Why can I only see comments from the last 90 days?

    ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.

    Can anyone complete a survey or post a comment about a physician?

    No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.

    How is patient information protected?

    Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.

    Sports & Musculoskeletal Medicine
    Book Now 512-295-1333

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