Breast Disease and Cancer

Breast Cancer and Disease Banner

Finding a breast mass or finding out that breast imaging was abnormal can be difficult. ARC general surgeons and specialized advanced practice clinicians (APCs) can guide patients through the assessment, diagnosis, and treatment of a variety of benign and malignant breast diseases.

From initial assessment, including physical examination and interpretation of mammograms and ultrasounds, to performing image-guided biopsies in the office, ARC general surgeons can help diagnose and initially evaluate breast disorders.

If the condition requires further surgical intervention, your ARC general surgeon can guide you through surgical options, including breast conservation techniques such as lumpectomy, oncoplastic tissue transfer, and mastectomy with and without reconstruction. All of our surgeons are fully trained and able to offer sentinel lymph node biopsies, which have become a standard of care in breast cancer treatment and allow patients to avoid painful and debilitating conditions such as lymphedema.

ARC general surgeons and breast care

Patients diagnosed with breast-related conditions typically meet with an ARC general surgeon or APC to review previous medical records and test results and discuss the next steps. Once the diagnosis is finalized, you will work with the surgeon to develop a treatment plan tailored to your condition. Your general surgeon and/or specialized APC will be your guide throughout your breast surgery from preoperative, operative, and postoperative care, and will oversee your recovery.

Services

Axillary Dissection: Axillary Dissection

Axillary dissection is a surgical procedure to identify, examine, or remove lymph nodes. Axillary dissection is typically used when treating the axilla in breast cancer.
Lumpectomy: Lumpectomy

A lumpectomy is the surgical removal of a lump of breast tissue. This is usually done to treat a malignant tumor or breast cancer.
Office-Based Ultrasound and Ultrasound-Guided Biopsy: Office-Based Ultrasound and Ultrasound-Guided Biopsy

ARC offers in-office ultrasounds to help diagnose conditions and direct patient treatments.
Partial, Simple and Modified Radical Mastectomy: Partial, Simple and Modified Radical Mastectomy

A mastectomy is a surgery to remove a breast. Sometimes other tissues near the breast, such as lymph nodes, are also removed. This surgery is most often used to treat breast cancer.
Port Placement for IV Access: Port Placement for IV Access

The placement of a port for IV access.
SAVI Catheter Placement for Localized Radiation Treatments: SAVI Catheter Placement for Localized Radiation Treatments

The placement of a SAVI catheter for radiation treatment.
Sentinel Lymph Node Biopsy: Sentinel Lymph Node Biopsy

A sentinel lymph node biopsy is a type of surgery done to remove lymph nodes to help find out if and how far cancer has spread in the body. The main reason for a sentinel lymph node biopsy is to find out if the cancer has spread beyond the main tumor.

Conditions

Breast Cancer: Breast Cancer

If your ARC doctor or advanced practice clinician (APC) suspects you might have breast cancer, you will need certain exams and tests to confirm. They will ask about your health history, your symptoms, risk factors, and family history of the disease.
Breast Pain: Breast Pain

The pain can range from minor discomfort to severely disabling pain in some cases. Many women with breast pain are afraid they may have breast cancer. But breast pain is rarely linked to breast cancer.
Cysts: Cysts

A cyst is a fluid-filled sac. A cyst can develop in the breast tissue and is most common in women nearing menopause.
Fibrocystic Breast Disease: Fibrocystic Breast Disease

Fibrocystic breast symptoms may include breast tenderness or the sudden appearance of masses in your breast. It is a common noncancerous condition that mostly affects premenopausal women.
Masses and Lumps: Masses and Lumps

Two of the most common causes of benign single breast lumps are cysts and fibroadenomas. Several other conditions can also appear as lumps.

Locations & Providers

ARC Far West Medical Tower
6811 Austin Center Boulevard
Suite 300
Austin, TX 78731
Get Directions
- Jenna K. Ball, PA-C
  Jenna K. Ball, PA-C
  General Surgery Anal/RectalHernia RepairBreast Disease and CancerGallstone Treatment and Gallbladder SurgeryGERD TreatmentSkin and Soft TissueThyroid Disease and Cancer
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients
  Book Now
- Semyon (Sam) Gambarin, MD
  Semyon (Sam) Gambarin, MD
  General Surgery Anal/RectalHernia RepairBreast Disease and CancerGallstone Treatment and Gallbladder SurgeryGERD TreatmentSkin and Soft TissueThyroid Disease and Cancer
  5
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients
  Book Now
- Bao C. Nguyen, MD, FACS
  Bao C. Nguyen, MD, FACS
  General Surgery Anal/RectalHernia RepairBreast Disease and CancerGallstone Treatment and Gallbladder SurgeryGERD TreatmentSkin and Soft TissueThyroid Disease and Cancer
  4.9
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients
  Book Now
- Kevin O'Farrell, MD
  Kevin O'Farrell, MD
  General Surgery Anal/RectalHernia RepairBreast Disease and CancerGallstone Treatment and Gallbladder SurgeryGERD TreatmentSkin and Soft TissueThyroid Disease and Cancer
  4.9
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients
  Book Now
512-346-8888
ARC Medical Plaza Specialty
1401 Medical Parkway
Building B, Suite 200
Cedar Park, TX 78613
Get Directions
- Christopher W. Bailey, MD, FACS
  Christopher W. Bailey, MD, FACS
  General Surgery Anal/RectalHernia RepairBreast Disease and CancerGallstone Treatment and Gallbladder SurgeryGERD TreatmentSkin and Soft TissueThyroid Disease and Cancer
  4.9
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients
  Book Now
- Arielle C. DuBose, MD, FACS, FASCRS
  Arielle C. DuBose, MD, FACS, FASCRS
  General Surgery Anal/RectalHernia RepairBreast Disease and CancerGallstone Treatment and Gallbladder SurgerySkin and Soft TissueColon, Rectal Disease, and Cancer
  4.9
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients
  Book Now
- Marco Vinicio Medina-Zea, MD, FACS, FASMBS
  Marco Vinicio Medina-Zea, MD, FACS, FASMBS
  General Surgery Anal/RectalHernia RepairBreast Disease and CancerGallstone Treatment and Gallbladder SurgeryGERD TreatmentSkin and Soft TissueThyroid Disease and CancerBariatric Surgery
  4.9
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients
  Book Now
512-260-1581
ARC South 1st Specialty and Pediatrics
3816 South 1st Street
Austin, TX 78704
Get Directions
- Angela M. Ekern, APRN, FNP-C
  Angela M. Ekern, APRN, FNP-C
  General Surgery Anal/RectalHernia RepairBreast Disease and CancerGallstone Treatment and Gallbladder SurgeryGERD TreatmentSkin and Soft TissueThyroid Disease and Cancer
  4.9
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients
  Book Now
- Joseph E. Garcia, MD
  Joseph E. Garcia, MD
  General Surgery Anal/RectalHernia RepairBreast Disease and CancerGallstone Treatment and Gallbladder SurgeryGERD TreatmentSkin and Soft TissueThyroid Disease and Cancer
  4.9
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients
  Book Now
- Delfino Estevan Lorenzo, MD, FACS
  Delfino Estevan Lorenzo, MD, FACS
  General Surgery Anal/RectalHernia RepairBreast Disease and CancerGallstone Treatment and Gallbladder SurgeryGERD TreatmentSkin and Soft TissueThyroid Disease and Cancer
  4.9
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients
  Book Now
- Rachael E.P. Seddighzadeh, DO, MS
  Rachael E.P. Seddighzadeh, DO, MS
  General Surgery Anal/RectalHernia RepairBreast Disease and CancerGallstone Treatment and Gallbladder SurgerySkin and Soft TissueColon Cancer and Colonic Diverticulitis TreatmentMinimally Invasive SurgeryRobotic Surgery
  5
  
  ARC Patient Feedback
  
  Guide to ARC Patient Feedback and Ratings
  
  Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
  
  You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  The below guide provides details about how we collect and share our patient feedback.
  
  Who runs the survey?
  
  ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
  
  How do patients receive the survey?
  
  Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
  
  Do you post all positive and negative comments?
  
  ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
  
  What questions do we ask?
  
  ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
  
  Rate how easy it was to make your appointment.
  
  Rate the helpfulness of the front-desk staff.
  
  Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
  
  Did the healthcare provider or doctor provide the care you expected?
  
  How likely is it that you would refer a friend/family member to this doctor or NP/PA?
  
  Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
  
  Why don't all providers display a rating?
  
  Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
  
  Why can I only see comments from the last 90 days?
  
  ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
  
  Can anyone complete a survey or post a comment about a physician?
  
  No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
  
  How is patient information protected?
  
  Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
  
  Accepting new patients
  Book Now
512-443-1311

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Breast Disease and Cancer

ARC general surgeons and breast care

Services

Axillary Dissection

Lumpectomy

Office-Based Ultrasound and Ultrasound-Guided Biopsy

Partial, Simple and Modified Radical Mastectomy

Port Placement for IV Access

SAVI Catheter Placement for Localized Radiation Treatments

Sentinel Lymph Node Biopsy

Conditions

Breast Cancer

Breast Pain

Cysts

Fibrocystic Breast Disease

Masses and Lumps

Locations & Providers

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Who runs the survey?

How do patients receive the survey?

Do you post all positive and negative comments?

What questions do we ask?

Why don't all providers display a rating?

Why can I only see comments from the last 90 days?

Can anyone complete a survey or post a comment about a physician?

How is patient information protected?

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Who runs the survey?

How do patients receive the survey?

Do you post all positive and negative comments?

What questions do we ask?

Why don't all providers display a rating?

Why can I only see comments from the last 90 days?

Can anyone complete a survey or post a comment about a physician?

How is patient information protected?

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Who runs the survey?

How do patients receive the survey?

Do you post all positive and negative comments?

What questions do we ask?

Why don't all providers display a rating?

Why can I only see comments from the last 90 days?

Can anyone complete a survey or post a comment about a physician?

How is patient information protected?

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Who runs the survey?

How do patients receive the survey?

Do you post all positive and negative comments?

What questions do we ask?

Why don't all providers display a rating?

Why can I only see comments from the last 90 days?

Can anyone complete a survey or post a comment about a physician?

How is patient information protected?

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Who runs the survey?

How do patients receive the survey?

Do you post all positive and negative comments?

What questions do we ask?

Why don't all providers display a rating?

Why can I only see comments from the last 90 days?

Can anyone complete a survey or post a comment about a physician?

How is patient information protected?

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings

Who runs the survey?

How do patients receive the survey?

Do you post all positive and negative comments?

What questions do we ask?

Why don't all providers display a rating?

Why can I only see comments from the last 90 days?

Can anyone complete a survey or post a comment about a physician?

How is patient information protected?

ARC Patient Feedback

Guide to ARC Patient Feedback and Ratings