ARC has a limited supply of COVID-19 vaccines from Pfizer for ages 6 months and up. Patients can request the vaccine at already-scheduled visits. You can also schedule online at MyChartARC.com or call 512-272-4636. If online scheduling is not available, please check back frequently as COVID vaccine quantities change.
Comprehensive colonoscopy exams
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A colonoscopy is a safe and effective way to test for cancer in the colon or rectum (colorectal cancer). A colonoscopy is recommended for all adults over 45 and every ten years afterward, regardless of prior history. Your physician might recommend earlier or more frequent screenings if you have pre-existing risk factors. Talk to your doctor to learn more about colorectal cancer.
During a colonoscopy procedure, an ARC general surgeon or gastroenterologist examines the inside of the colon (large intestine) with a long flexible tube holding a tiny camera (colonoscope). A colon cancer screening is typically a 20-30 minute outpatient procedure performed at a hospital or surgery center.
For healthy patients that need routine colonoscopies and have no current symptoms or major health complications, ARC offers the open access colonoscopy, also called the fast-track colonoscopy.
Polyps are a small clump of cells that forms on the lining of the colon or rectum. These bumps are mostly harmless but can develop into cancer.
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Inflammatory bowel disease is the ongoing inflammation of all or part of the digestive tract, which can cause discomfort.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Languages: Russian, Limited Medical Spanish Ages Seen: 16 - 99
Accepting new patients Languages: Vietnamese Ages Seen: 16 - 99
Accepting new patients Ages Seen: 16 - 99
Accepting new patients Ages Seen: 14 - 99
Accepting new patients Languages: Mandarin Chinese Ages Seen: 18 - 99
Accepting new patients Languages: Igbo Ages Seen: 18 - 99
Accepting new patients Ages Seen: 18 - 99
Accepting new patients Languages: Spanish Ages Seen: 14 - 99
Accepting new patients Languages: Spanish Ages Seen: 18 - 99
Accepting new patients Ages Seen: 0 - 99
Population Health improves outcomes by engaging patients in their health care. See how ARC increased colon cancer screening rates.
April 28, 2021 1 min read
Engaging patients in their health and improving health outcomes is a continuous goal of ARC Population Health. By better understanding how patients prefer to receive guidance – instead of just using a traditional, one-size-fits-all approach – we can recognize and align with what resonates with patients and motivate them to make decisions that could ultimately lead to living longer with a better quality of life.
March 24, 2021 3 min read