Masking policy

Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.

Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.

Renewing Medicaid Coverage Update

In response to the COVID-19 pandemic, the federal government declared a public health emergency (PHE) and passed a law that allowed you to automatically keep your Medicaid coverage (continuous Medicaid). Based on the new federal law, continuous Medicaid eligibility will end on March 31, 2023, so you need to renew your benefits when it’s time to ensure your coverage will continue if you are eligible.

Patients should look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering. Notices will come in the mail and/or via portal if clients chose electronic notices. They should respond quickly when they receive it.

If you don’t respond to renewal or information requests from HHS, you could lose your coverage.

Read more

Actualización Sobre Renovando la Cobertura de Medicaid 

Como respuesta a la pandemia de COVID-19, el gobierno federal declaró una Emergencia de Salud Pública (PHE, por sus siglas en inglés) y aprobó una ley que le permitió a usted mantener automáticamente su cobertura de Medicaid (cobertura continua de Medicaid). Según la nueva ley federal, la elegibilidad para la cobertura continua de Medicaid se terminará el 31 de marzo, de 2023, por eso necesita renovar sus beneficios cuando se llegue el momento para asegurar que su cobertura va a continuar si usted todavía es elegible.

Pacientes deben buscar avisos de la HHSC en sobres AMARILLOS con el texto “ACCIÓN REQUERIDA” en letras ROJAS. Los avisos llegarán por correo y/o a través del portal en línea si los clientes eligieron recibir avisos electrónicos. Deberían responder con rapidez cuando lo reciban. 

Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.

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Nurse Navigators

Leadership

Roxanne Flores, MSN, RN

Roxanne Flores, MSN, RN
Nurse Manager
Population Health & Clinical Quality

Amy Scott, BSN, RN 

Amy Scott, BSN, RN
Nursing Manager
Population Health & Clinical Quality

Jordan Kelly, RN, BSN

Jordan Kelly, BSN, RN
Nurse Supervisor
Population Health & Clinical Quality

Stephen Freddo

Stephen Freddo, BSN, RN, CCM
Nurse Supervisor
Population Health & Clinical Quality

ARC Care Coordination Nurse Navigators

Erika Hukill, BSN, RN – Chronic Care Nurse Navigator - Medical Home

Erika Hukill, BSN, RN
ARC Care Coordination Nurse Navigator
ARC Four Points
ARC Quarry Lake

 

Chronic Care Nurse Navigators

Debra Barnes, RN , BSN, Chronic Care Nurse Navigator

Debra Barnes, BSN, RN 
Chronic Care Nurse Navigator
ARC Round Rock


Barbara Brooks, RN, ACCC Nurse Navigator, Medical Home

Barbara Brooks, RN
Chronic Care Nurse Navigator
ARC Hutto
ARC Pflugerville 

Anne Coats, BSN, RN

Anne Coats, BSN, RN
Chronic Care Nurse Navigator
ARC Southwest

Bonnie Egloff - Medical Home - ACCC Nurse Navigators

Bonnie Egloff, RN, CCM
Chronic Care Nurse Navigator
ARC Buda
ARC Kyle Plum Creek

Erica Jones, RN - Moderate Risk Nurse Navigators, Medical Home

Erica Jones, BSN, RN 
Chronic Care Nurse Navigator
ARC Round Rock
ARC Sendero Springs  

 

Mary Keefe, RN Chronic Care Nurse Navigator

Mary Keefe, RN
Chronic Care Nurse Navigator
ARC Anderson Mill
  

 

Kelly Montgomery RN BSN – Moderate Risk Nurse Navigator - Medical Home

Kelly Montgomery, BSN, RN
Chronic Care Nurse Navigator
ARC Far West


Kathy Moynahan, RN, BSN - Chronic Care Nurse Navigator

Kathy Moynahan, RN
Chronic Care Nurse Navigator
ARC Far West

 


Michelle Patino, RN - Moderate Risk Nurse Navigators, Medical Home

Michelle Patino, RN
Chronic Care Nurse Navigator
ARC Cedar Park
ARC Georgetown

 

Angelica Salazar, RN

Angelica Salazar, RN
Chronic Care Nurse Navigator
ARC Bastrop
ARC Pflugerville

Sara Spencer-Kinoti BSN, RN - Medical Home

Sara Spencer-Kinoti,
MSN, RN, CCM, CDCES
Chronic Care Nurse Navigator
ARC Cedar Park
ARC Leander
ARC Liberty Hill

Anne Thomas, RN

Anna Thomas, RN
Chronic Care Nurse Navigator
ARC South 1st

 

Gail Zavala, BSN, RN

Gail Zavala, BSN, RN
Chronic Care Nurse Navigator
ARC Center Street
ARC Kyle Plum Creek

Angelica Woo, RN

Angelica Woo, RN
Chronic Care Nurse Navigator
ARC Far West
ARC East 7th

Erika Garibay, RN
Chronic Care Nurse Navigator
ARC Manor

 

Centralized Transitions Nurse Navigators

Valerie Mozley, RN

Valerie Mozley, RN
Team Lead
Centralized Transitions
Nurse Navigator

Lynsey Lefner, RN

Lynsey Lefner, RN
Centralized Transitions
Nurse Navigator

Isella de Leon-Wilsson, BSN, RN

Isella de Leon-Wilson, BSN, RN
Centralized Nurse Navigator

Sally Andrade, BSN, RN

Sally Andrade, BSN, RN
Centralized Transitions
Nurse Navigator


Evelyn Busby, LVN
Centralized Transitions
Nurse Navigator


Kim O’Neal, LVN
Centralized Transitions
Nurse Navigator

Hospital/ER Transitions Navigators

Angela Zacarolli, RN, BSN

Angela Zacarolli, BSN, RN
Hospital Transitions
Nurse Navigator