Austin Regional Clinic registers all new ARC patients at Central Registration. Please see below for options on how to register at ARC as a new patient as well as how you can update your personal information with us.

New Patient Registration

For your convenience, new patient registration may be done by phone or by fax.

By Phone

Please call ARC Central Registration at 512-407-6446. We are open Monday – Friday 8:00am – 9:00pm and weekends 8:00am – 5:00pm.

Have your personal information, including current health insurance, ready.

By Fax

Download our New Patient Registration Form online by clicking here.

Completely fill out this form and follow the instructions at the top of the page before faxing in to ARC Central Registration.

Updating Your Insurance and Personal Information

By Phone

Call Central Registration at 512-407-6446. We are open Monday – Friday 8:00am – 9:00pm and weekends 8:00am – 5:00pm.

Have your new health insurance information and any personal information that has changed readily available for this call.

If you are a member of an insurance plan that requires monthly renewal, please call and update your information with ARC Central Registration prior to your visit. This can help prevent delays at the front desk or having to reschedule an appointment because your insurance is no longer compatible with ARC.

Online

Updating your insurance and personal information online is easy at MyChartARC.com.

  • Log into your MyChart account.
  • Click on the Billing and Insurance tab for insurance updates.
    • Please allow 2-3 business days for a response to insurance updates.
  • Click on the My Account tab for personal information updates.
    • Please allow 24 hours for personal information updates to be viewable online.
  • If you do not have a MyChart account but are interested in signing up for one, please click here.

Upating Your Information While Scheduling an Appointment

At Austin Regional Clinic you can schedule an appointment when it’s convenient for you, 24 hours a day. Call your regular doctor’s office to book your appointment with a customer service representative 24 hours a day, 7 days a week. Or, make an appointment online through MyChartARC.com or at AustinRegionalClinic.com.

By Phone

If you need to update your information while scheduling an appointment by phone during regular business hours, we will schedule your appointment as usual and transfer you to ARC Central Registration to update your information.

If your appointment is made by phone after regular business hours, you will need to update your information by calling ARC Central Registration at 512-407-6446 during regular business hours or in person when you check in at your next appointment.

Online

You can also update your personal information at MyChartARC.com when you schedule your appointment online.

  • Log into your MyChart account.
  • Click on the Billing and Insurance tab for insurance updates.
    • Please allow 2-3 business days for a response to insurance updates.
  • Click on the My Account tab for personal information updates.
    • Please allow 24 hours for personal information updates to be viewable online.
  • If you do not have a MyChart account but are interested in signing up for one, please click here.

Updating Your Information at Check-In

If you need to make personal information updates at your next appointment, please arrive 10-15 minutes prior to your appointment to allow check-in staff the opportunity to assist you with updating your information. At check in, you may be directed to an on-site Registration Representative or our phone staff to discuss your updates. Your driver’s license and a copy of your current insurance card will be needed at this time. These documents will be scanned into your ARC Medical Record.