Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Georgetown Ages seen: 18 - 99 Languages: Vietnamese Joined ARC: 2021
Dr. Nguyen grew up in Ho Chi Minh City (formerly Saigon) in Vietnam. When he is not working, Dr. Nguyen enjoys spending time with his wife and two children, working on his herbal/fruit gardens, catching up with Continuing Medical Education (CME), “random YouTube video bingeing,” and martial arts. Being relatively new to Central Texas, he looks forward to exploring the area and all it has to offer.
Learn more about Doctor of Osteopathic Medicine (DO).
Growing up and seeing the suffering of patients in Vietnam due to limited resources, knowledge, and insurance structure, I wanted to help as a doctor. Internal Medicine gives me the opportunity to provide comprehensive and holistic solutions for each patient. We were taught that 60-70% of the useful information is from the clinical story, but I believe such information is from listening to patients, giving them the benefit of the doubt, and creating a shared solution that will work for the individual.
An annual wellness exam helps you touch base with your ARC physician or advanced practice clinician (APC), address health issues, and talk about preventative measures for you.
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Chronic healthcare management includes care for patients with high blood pressure, diabetes, high cholesterol, and other chronic health conditions.
Austin Regional Clinic offers annual diabetic retinopathy screenings to our patients with diabetes. Screening is easy, takes less than five minutes to complete, and does not require any pupil dilatation or eye protection.
A flu vaccine can help prevent flu-related visits each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
A Medicare Wellness visit a benefit provided to patients with a Medicare insurance plan. It is conducted by a dedicated Medicare Wellness physician or advanced practice clinician (APC) at ARC, where you can expect a review of your health that includes vaccinations, cancer screenings, and more.
Preventive health care services focus on preventing diseases and conditions caused by environmental factors, genetic predisposition, disease agents, and lifestyle choices.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
512-819-0264 Fax: 512-406-6242
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
I love my PCP, Dr. Nguyen and his staff are an angel and so kind and helps with any questions or concerns. Now, Dr. Nguyen is very firm and shows his concerns and I need that. It makes me want to do better and be better for myself and my family. They all deserve 5 stars at the Georgetown office!!! Keep up the amazing work!
I know that my PCP cares about my health. He's invested and I appreciate all the hard work and dedication he gives to my care.
I am always politely surprised by the caring and compassion from this healthcare provider. They always go above and beyond.
He took the time to explain my medical issues that other doctors failed to do.
Timely; I didn’t wait long.
Dr Nguyen was very thorough and listened to my concerns and gave me solid advice.
Should you see a family medicine or internal medicine doctor?
August 9, 2023 2 min read
“Walking regularly is a great healthy habit,” says Chau B. Nguyen, DO, Internal Medicine at ARC Georgetown. Read his top tips to help make walking fun!
March 14, 2022 1 min read
ARC is pleased to announce that Chau B. Nguyen, DO, Internal Medicine, has joined the team at ARC Georgetown. Find out where Dr. Nguyen thinks the best patient information comes from.
September 15, 2021 1 min read
Dr. Nguyen is currently accepting new patients.
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)