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Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Effective June 8, 2026, Brian Watabe, PA-C, is seeing patients at ARC South Specialty. This move may affect upcoming appointments. Please check all notifications from ARC for visit details and address before any upcoming appointments.
Brian Watabe likes to stay active by playing soccer, swimming, and running. He also enjoys cooking, playing piano, being active in his church, and discovering new restaurants with his wife.
Learn more about Physician Assistants.
I chose a career in medicine when I was a child. I cut my hand in the aftermath of an earthquake, and the surgeon allowed me to watch as he repaired it and taught me about the various structures in my hand. I strive to know my patients on a personal level and educate them on their disease processes, so we can work together in making decisions about their care.
ARC Ear, Nose, and Throat (ENT) physicians and advanced practice clinicians (APCs) can help treat your voice problems through consultation, and medicine. If surgery is needed, our ENT physicians have extensive training and experience with medical treatment and surgical management, allowing them to be your guide before and throughout surgery.
ARC offers evaluation and management of thyroid nodules and cancer.
There are a lot of different cancers covered under "head and neck cancers." These cancers can start in the sinuses, mouth, tongue, throat, tonsils, salivary glands, and voice box.
ARC offers treatment and care for disorders of the head and neck.
Otology is a branch of medicine that studies the ear and diseases, diagnosis, and treatment associated with the area.
Treatment and care for acute and chronic sinus conditions.
Our ENT physicians and advanced practice clinicians (APCs) diagnose and treat sleep apnea through medicine and medical devices such as a CPAP machine.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Learn More
An ultrasound-guided biopsy of thyroid can help locate a nodule or abnormality within the thyroid.
Ultrasounds can be used to assess head and neck disorders.
737-272-0600 Fax: 512-406-7312
Rating based on “Did the doctor or advanced practice clinician (APC) provide the care you expected?”
Everyone is so kind and very attentive!
He’s always great!
Everything was very professional.
Doctor was very knowledgeable and was genuinely helpful, honestly one of the best doctor visits I've ever had. I left feeling very confident about the next steps provided to getting healthier.
Once I got to the PA all went well. He and his student worked hard to unclog my ears.
He truly took the time to listen to me , care for me and make sure I understood everything. I felt very comfortable and peace my visit.i am very grateful for his kindness and excellent care. Thank you so much !
Brian Watabe, PA is currently accepting new patients.
Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)