ARC MyChart allows you to request updates to your insurance information. Log into your ARC MyChart account with MyChartARC.com, or the app, to request updates to existing coverage, remove existing coverage, or add new coverage. 

Insurance updates can be requested three different ways - when scheduling an appointment on MyChart, during the eCheck-in process prior to a scheduleded appointment, or via the Insurance Summary activity under the Billing tab.

Request when scheduling an appointment from MyChartARC.com:

  1. Log into MyChartARC.com.
  2. Schedule the appointment needed. The Verify and Schedule tab will include fields to add coverage, update coverage, or remove coverage.
  3. Click [This information is correct] once all updates are completed.

 Uploaded via media manager.

 

 

During the eCheck-in process in MyChartARC.com:

eCheck-in lets you update your personal and health information, and sign necessary paper work prior to arriving at your appointment. You are allowed to start the eCheck-in process 3 days prior to your visit.  Note that it will be unavailable starting one hour before the appointment.

  1. Log into MyChartARC.com.
  2. Start the eCheck-in process by navigating to [Visits], and click on [Upcoming & Past Visits].
  3. Click the eCheck-in button.

Uploaded via media manager.

 

  1. Review your insurance information in the Insurance section. You can also add coverage, update coverage, or remove coverage.

Uploaded via media manager.

  1. Click [This information is correct] once all updates are completed.

 

Insurance Summary page on MyChartARC.com

  1. Log into MyChartARC.com.
  2. Hover over Billing, then click on Insurance Summary.

Uploaded via media manager.

  1. Review your insurance information in the Insurance section. You can also add coverage, update coverage, or remove coverage.

 Uploaded via media manager.