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ARC MyChart Maintenance

ARC MyChart Maintenance: Due to technical maintenance, ARC MyChart will be unavailable Saturday, March 7, 7:00pm – Sunday, March 8, 7:00am. Call 512-272-4636 to schedule a visit or speak with a nurse.

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ARC Surgery Center – Grievance Mechanism

Notice Concerning Complaints

Complaints about physicians, as well as other licensees and registrants of the Texas Medical Board, including physician assistants, acupuncturists, surgical assistants, medical radiologic technologists, noncertified radiologic technicians, respiratory care practitioners, medical physicists, and perfusionists may be reported for investigation at the following address:

Texas Medical Board
Attention: Investigations
1801 Congress Avenue, Suite 9.200
P.O. Box 2018
Austin, TX 78768-2018

Assistance in filing a complaint is available by calling the following telephone number: 1-800-201-9353.
For more information please visit our website at www.tmb.state.tx.us

Insurance Complaints

Complaints about HMO insurance may be reported for investigation by calling the Texas Department of Insurance: 1-800-252-3439.

Billing Policies

This practice’s policies on billing are available for review. Please ask the ARC Surgery Center management team for more information.

Additional Resources

  • State department focused on health and well-being of Texans.
    Texas Department of State Health Services
    Health Facility Compliance Group (MC 1979)
    PO Box 149347
    Austin, TX 78714-9347
    888.973.0022
    [email protected]
  • Medicare Quality Improvement Organization.
    Acentra Health
    888-315-0636
    acentraqio.com/bene/statepages/texas/
  • Accreditation Association
    Accreditation Association for Ambulatory Health Care (AAAHC)
    3 Parkway North, Suite 201
    Deerfield, IL 60015
    847-853-6060
    [email protected]