Effective Monday, November 9, 2026, ARC Senior Care and ARC Pediatrics switch suites at the ARC Pflugerville clinic. ARC Senior Care doctors are seeing patients in Suite 103, and ARC pediatricians are seeing patients in Suite 102 – each located in the same plaza around the corner from their previous location. Read more.
Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.
Tips for patients
Open Enrollment for a marketplace health plan on HealthCare.gov is open from November 1 – December 15 for your coverage to start January 1. Stay with your ARC care team by choosing one of the following health plans: Blue Advantage, MyBlue Health, Sendero, or UnitedHealthcare Exchange Plan.
Effective January 1, 2027, we are not in network with Superior's Ambetter Health Insurance Marketplace (HIM) plans.
All insurance plans accepted by ARC, including government plans, are listed online at ARCinsuranceinfo.com.
You can receive your flu shot and COVID-19 vaccine at the same time by booking a flu or COVID-19 vaccination appointment or requesting them at your next primary care visit.
Learn more about flu shots and COVID-19 vaccines at ARC.
Austin Regional Clinic (ARC) doctors, advanced practice clinicians (APCs), staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our doctor and APC ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s or APC’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the doctor or APC bio page on the website. We calculate our doctor and APC star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician or APC receive a survey. The results are based entirely from patients who have actually been treated by the physician or APC in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Vanessa was born in Austin and grew up in Lakeway. When she is not at work, Vanessa tries to spend ample time outdoors with her daughter watching the wild birds, walking on the numerous trails around town, spending time at the lake, or admiring beautiful flowers at the Lady Bird Johnson Wildflower Center. She loves to read and always welcomes good recommendations. Vanessa is a Longhorn football fan and loves spending fall Saturdays at home watching the games with her family. She also loves spending time in Dripping Springs, her home, and exploring Fredericksburg on the weekends.
Learn more about Advanced Practice Nurses.
I have always, from a young age, enjoyed science and helping people. Health care is a dynamic career with constant innovation, which is very interesting to me. I enjoy learning about my patients as people and understanding their personalities to tailor their health education in a way they will proactively respond.
Cardiac rhythm monitoring helps measure the rhythm of your heart in order to identify an irregular heart rhythm disorders.
ARC Cardiology offers standard echocardiograms and stress echocardiograms for patients 18 and older. A referral from your physician or advanced practice clinician (APC) is required to schedule an echocardiogram at ARC.
Learn More
Nuclear stress tests use a small amount of radioactive tracer and an imaging machine to create pictures showing blood flow.
Stress echocardiography uses ultrasound imaging to show how well your heart works to pump blood to your body. It can help detect a decrease in blood flow to the heart from narrowing in the coronary arteries.
A stress test shows how your heart works during physical activity, revealing problems with blood flow within your heart. We offer three basic types of stress testing: exercise/treadmill stress tests, nuclear stress tests, and stress echocardiograms.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A treadmill test helps determine how well your heart handles work. As your body works harder during the test, it requires more oxygen, so the heart must pump more blood. The test can show if the blood supply is reduced in the arteries that supply the heart. It also helps doctors know the kind and level of exercise appropriate for a patient.
737-272-0600 Fax: 512-406-7312
Rating based on “Did the doctor or advanced practice clinician (APC) provide the care you expected?”
There is nothing wrong every time the personal and NP Vanessa are the best
Very friendly, attentive staff
Everyone was kind professional and thorough
Very friendly staff, doctor was helpful with my concerns and made me feel like she cares about my health. Thank you
Dr. Vanessa Nelson was an amazing listener and explained thoroughly. Thank you ARC for giving patients the best doctors and practitioners.
De Vanessa was so nice and it gave me the confidence
Welcome to the ARC Cardiology team at ARC South Specialty!
August 24, 2026 < 1 min read
Surgical clinicians are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical clinicians can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical clinicians are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)