Independence Day, Friday, July 4: ARC Far West, ARC Round Rock, and ARC Southwest After Hours Clinics will be open 8am - 5pm on Independence Day, Friday, July 4. All other ARC clinics will be closed in observance of Independence Day.
Local health departments have not recommended additional vaccination beyond current guidelines. Texas health officials urge immunization to protect against and prevent the spread of measles. ARC has received additional vaccines for children and adults to keep the community protected. Read our measles vaccination guidelines.
Visit the DSHS website to track the current outbreak in Texas.
Pertussis, also known as whooping cough, is circulating in our area. The best thing you can do to guard your health against pertussis is check that you are up to date on your Tdap or DTap vaccines. If you suspect you may have contracted pertussis or came into contact with someone who was diagnosed, you should schedule an appointment with your primary care doctor or advanced practice clinician (APC). Read our pertussis local update.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Available at Multiple Locations Ages seen: 16 - 99 Non-Surgical Provider Joined ARC: 2023
Olivia is currently working with Dr. Gregg Vagner, caring for his patients with arm, elbow, and hand conditions and injuries.
Olivia Cummins grew up in Orange County, California. In her free time, she thrives on being active, whether going to a workout class with friends, exploring the outdoors, or visiting a new city. Olivia is an “avid foodie,” always eager to try a new restaurant or bake something new for family and friends. She really loves the Austin food scene, especially Lin Asian Bar+Dim Sum, for their “amazing soup dumplings!”
Learn more about Physician Assistants.
I chose to pursue a career in medicine because of my deep-rooted empathy and genuine desire to make a positive impact on people’s lives, as I have always felt a strong connection to the well-being of others. Medicine provides me with a platform to channel my compassion into tangible actions that promote healthy and active living for people of all ages and backgrounds. I strive to forge meaningful connections and dedicate the time to truly listen to each individual. By understanding their unique stories, concerns, and aspirations, I can provide more personalized and effective medical guidance.
Elbow fractures can be caused by falls on the elbow, direct blows to the elbow, and falling on an outstretched hand where the elbow is bracing the fall.
Learn More
Elbow pain may include discomfort in the area's joints, muscles, tendons, or ligaments.
Fracture treatment to put the pieces of bone back in place, control the pain, give the bone time to heal, prevent complications, and restore normal use of the fractured area.
Orthopedic treatment and care for arthritis of the hands and wrists.
Orthopedic treatment and care for fractured hands and wrists.
ARC orthopedic doctors and advanced practice clinicians (APCs) can evaluate and provide care for your hand and wrist pain.
ARC orthopedic doctors and advanced practice clinicians (APCs) provide treatment for hand fractures.
Non-surgical treatments for De Quervain's tenosynovitis can effectively help alleviate pain and restore wrist and thumb function.
Non-surgical treatments can effectively manage Dupuytren's contracture, helping improve hand function and flexibility.
Platelet-rich plasma (PRP) injections utilize platelet-rich plasma therapy to promote healing and reduce pain.
Steroid injections are a non-surgical procedure that can help reduce pain and swelling, providing effective relief.
ARC offers telemedicine visits for primary and specialty care. ARC doctors and advanced practice clinicians (APCs) can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Orthopedic treatment and care for wrist fractures.
512-259-3467 Fax: 512-406-7303
737-910-6700 Fax: 512-406-6296
512-454-4561 Fax: 512-406-7330
512-443-1311 Fax: 512-406-6266
512-282-8967 Fax: 512-406-7351
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
I arrived early for my appointment and was seen on time, but I was disappointed with the overall experience. The doctor seemed rushed, did not spend enough time addressing my concerns, and the visit felt hurried and incomplete.
Olivia was wonderful, listened to all of what I had to say and was very clear about what she thought was needed. I do wish at my prior appt. (PA Farris), it had been recommended for the next step of nerve testing. It seems like we are on the right path but I just wish we could've gotten to this point sooner.
Everything was great! The staff was very friendly and welcoming, and the service was excellent. I appreciated how every step of my care was clearly explained to me, which made me feel comfortable and well-informed throughout the visit.
Excellent care.
Olivia is a pleasure to 'visit'. She is so personable, explains everything in such a way that you don't feel rushed or confused, and is just an extremely wonderful physician. Many physicians would benefit if just a little of Olivia rubbed off on them.
Olivia and the stsff are awesome. Treat me like a real person.
Orthopedics, Cardiology, and Family Medicine expand. Dr. Andino recognized.
February 21, 2024 < 1 min read
Welcome to the Orthopedics team at ARC Medical Park Tower Orthopedics!
November 27, 2023 1 min read
Surgical providers are specially trained and licensed physicians who can perform surgical procedures to treat injuries, diseases, and other health conditions. Surgical providers can also diagnose and manage medical conditions, oversee pre-operative and post-operative care, and work closely with your primary care team to coordinate your care.
Non-surgical providers are highly trained and licensed physicians, physician assistants, and nurse practitioners who specialize in diagnosing, managing, and treating medical conditions through non-surgical medical care.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)