ARC will not be in network with Oscar insurance after December 31, 2023.
Be sure you stay with your ARC doctors by choosing one of the plans accepted by ARC in 2024:
Open enrollment begins November 1 for the Health Insurance Marketplace. You can see all insurance plans accepted by ARC at ARCinsuranceinfo.com.
Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.
If you don’t respond to renewal or information requests from HHS, you could lose your coverage.
Attention Medicaid recipients: It’s time to renew! Look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering, or sent electronically to members who signed up for electronic notices.
Complete and return renewal packets and requests for information on time. Contact HHSC to report any changes (such as contact information, pregnancy, or household changes) as soon as possible.
No longer qualified for Medicaid?
Children: Most kids can still be covered through the Children’s Health Insurance Program / CHIP. For details, check your Medicaid notice or call 800-964-2777.
Adults: Adults may be able to get financial assistance to pay for a health insurance plan through the health insurance Marketplace. To apply, visit www.healthcare.gov or call 800-318-2596.
Update your information at YourTexasBenefits.com or call 2-1-1 and select option 2.
Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.
Atención beneficiarios de Medicaid: ¡Es momento de renovar sus beneficios! Esté atento a los avisos de renovación enviados por correo postal en sobres AMARILLOS que dicen “ACCIÓN REQUERIDA” en rojo, o por correo electrónico a quienes se inscribieron para recibir avisos electrónicos.
Llene y envíe los paquetes de renovación y las solicitudes de información a tiempo. Comuníquese con la HHSC para reportar cualquier cambio (como información de contacto, si hay un embarazo y cambios en el hogar) lo antes posible.
¿No califica más para Medicaid?
Niños: La mayoría de los niños todavía pueden obtener cobertura a través del Programa de seguro médico para niños/CHIP. Para obtener más detalles, consulte su aviso de Medicaid o llame al 800-964-2777.
Adultos: Los adultos pueden obtener cobertura del Mercado de seguros médicos. Visite www.healthcare.gov o llame al 800-318-2596.
Actualice su información en YourTexasBenefits.com o llame al 2-1-1 y seleccione la opción 2.
ARC has a limited supply of COVID-19 vaccines from Pfizer for ages 6 months and up. Patients can request the vaccine at already-scheduled visits. You can also schedule online at MyChartARC.com or call 512-272-4636. If online scheduling is not available, please check back frequently as COVID vaccine quantities change.
Personalized health care coordination for seniors
ARC Senior Care provides attentive, quality health care to our Medicare and Medicare Advantage patients with multiple chronic conditions in Central Texas. Available to adults 55 years and over with traditional Medicare or Medicare Advantage health insurance, our geriatric providers dedicate themselves to developing personalized care plans that address your chronic medical needs and optimize your health care.
Our Senior Care team strives to improve your health care by becoming the quarterback for your health care — partnering with you to manage your medications and your health concerns, coordinating with your family and your specialists when necessary.
Our dedicated staff is specialized in geriatric care and includes physicians, nurse practitioners, and physician assistants credentialed in family medicine, internal medicine, or geriatric medicine.
Our Senior Care team strives to provide you with personalized care by answering your medical questions, educating you about chronic health conditions, and connecting you with the appropriate healthcare resources and services you need.
The ARC Pharmacy Program connects you to a pharmacist who can give you personalized advice on your medications, refill prescriptions, and answer questions about medication side effects. The pharmacist will work with your primary care team to optimize your health.
Learn More
Chronic care nurse navigators are an additional resource to help you with chronic health conditions like diabetes, congestive heart failure, chronic lung disease, kidney problems, and more. Nurse navigators assist with setting realistic diet and exercise goals, help schedule regular follow-up appointments, offer preventive care opportunities, find community health resources, and support you and your family during stressful health events.
Your primary care physician (PCP) quarterbacks your care, meaning they coordinate healthcare services with other members of your care team, working closely with specialists and hospitals to ensure you receive timely and appropriate medical care.
Our hospital/ER transition nurse navigators assist patients who are admitted to or discharged from an acute care facility. They can help you understand your discharge instructions, figure out medication changes, and tell you when to call your doctor during this critical transition. This can help you avoid an unnecessary trip back to the hospital or emergency room when it’s not needed. Nurse navigators can also help you schedule follow-up appointments with your doctor and address any concerns you may have after your hospital visit.
ARC has you covered - we accept traditional Medicare and several Medicare Advantage Plans. We welcome new and established patients to ARC and encourage all patients to learn about their Medicare options.
Medicare Wellness assessments are provided to patients with a Medicare or Medicare Advantage insurance plan. Our Medicare Wellness assessments focus on preventive care, including a review of vaccinations, cancer screenings, heart and diabetic screenings, osteoporosis screenings, behavioral health concerns, fall prevention, and more.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients
Accepting new patients Languages: Spanish
Accepting new patients Languages: Hindi, Tamil, Kannada