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ARC MyChart Maintenance

ARC MyChart Maintenance: Due to technical maintenance, ARC MyChart will be unavailable Saturday, September 12, 7:00pm – Sunday, September 13, 7:00am. Call 512-272-4636 to schedule a visit or speak with a nurse.

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Artificial Intelligence Disclosure 

Austin Regional Clinic is using artificial intelligence technology (AI) to increase the quality and efficiency of healthcare services provided by our physicians and other healthcare clinicians. This may include preparing notes and reports about healthcare services provided, evaluating or diagnosing conditions, and identifying treatment options. However, AI is not used to replace the clinical expertise and judgment of our physicians and other healthcare clinicians in delivering care to our patients. AI is not being used to autonomously make diagnosis and treatment decisions, but rather as a tool to assist our clinicians and clinical staff. All patient information remains fully protected by HIPAA, including its cybersecurity and privacy regulations.

As of May 1, 2026, ARC is using AI tools in the following settings:

  • Creating Documentation. Speech-to-text technology is used to create notes and other reports summarizing an appointment. Speech-to-text technology is also used to generate letters and other documents regarding healthcare services. An audio recording of the visit may be created for these purposes, but all recordings are deleted shortly after the documentation is finalized.
  • Summarizing Test Results. Protocols developed by ARC are used to classify routine lab results and generate patient-friendly summaries of the results, including recommended actions (if any). Summaries are reviewed by the treating physician/clinician.
  • Reference Sources. Many reference sources used by physicians and clinicians use AI features to enable faster searches and summaries of relevant information that may be helpful in evaluating and treating specific medical conditions.
  • Phone Calls. AI may be used to call patients or respond to calls from patients regarding annual wellness exams, emergency department discharges, and other health related topics.
  • Administrative Tasks. AI may be used to help our staff with administrative tasks, such as scheduling, sending reminders, insurance paperwork and billing.