Masking policy

Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.

Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.

Renewing Medicaid Coverage Update

In response to the COVID-19 pandemic, the federal government declared a public health emergency (PHE) and passed a law that allowed you to automatically keep your Medicaid coverage (continuous Medicaid). Based on the new federal law, continuous Medicaid eligibility will end on March 31, 2023, so you need to renew your benefits when it’s time to ensure your coverage will continue if you are eligible.

Patients should look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering. Notices will come in the mail and/or via portal if clients chose electronic notices. They should respond quickly when they receive it.

If you don’t respond to renewal or information requests from HHS, you could lose your coverage.

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Actualización Sobre Renovando la Cobertura de Medicaid 

Como respuesta a la pandemia de COVID-19, el gobierno federal declaró una Emergencia de Salud Pública (PHE, por sus siglas en inglés) y aprobó una ley que le permitió a usted mantener automáticamente su cobertura de Medicaid (cobertura continua de Medicaid). Según la nueva ley federal, la elegibilidad para la cobertura continua de Medicaid se terminará el 31 de marzo, de 2023, por eso necesita renovar sus beneficios cuando se llegue el momento para asegurar que su cobertura va a continuar si usted todavía es elegible.

Pacientes deben buscar avisos de la HHSC en sobres AMARILLOS con el texto “ACCIÓN REQUERIDA” en letras ROJAS. Los avisos llegarán por correo y/o a través del portal en línea si los clientes eligieron recibir avisos electrónicos. Deberían responder con rapidez cuando lo reciban. 

Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.

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COVID-19 Vaccine

COVID-19 Vaccination Update - 11/2/22

COVID-19 Update: It is best to request a vaccine or booster at any upcoming appointment. Bivalent boosters and all scheduling is limited. If you don't find availability online, please check the next day. Phone and online schedules are the same. ARC provides COVID-19 vaccines for children 6 months+ and adults. Book via MyChart or at 866-453-4525. 

Appointments: Schedule online through ARC MyChart or by calling the ARC COVID-19 hotline at 866-453-4525. If you cannot find availability online, please wait a day and check again. We continue to open more slots. MyChart displays the schedule that phone schedulers use. Thank you for your patience.

 

VACCINE SCHEDULING
 COVID-19 FAQs

 
 

COVID-19 vaccine appointment scheduling

An appointment is required to get a COVID-19 vaccine at ARC.

Vaccine eligibility and scheduling at ARC

ARC patients and all community members 6 months+ are now eligible to receive a COVID-19 vaccination per Texas DSHS.

Dose 1 at ARC: 

  • Schedule online at MyChartARC.com: ARC patients with an account can login and book directly.
  • Call: If you do not have an ARC MyChart account, please call 866-453-4525.

Dose 2 at ARC:  Your appointment will be scheduled upon receiving Dose 1 at ARC. If you did not get your first dose at ARC, please call 866-453-4525.

Dose 3 (1st booster), 4 (2nd booster), or 5 (3rd booster) at ARC: 

  • Schedule online at MyChartARC.com: ARC patients with an account can login and book directly.
  • Call: If you do not have an ARC MyChart account, please call 866-453-4525.

For questions please call 866-453-4525