Masking policy

Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.

Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.

DON’T WAIT — Renew or Update!

If you don’t respond to renewal or information requests from HHS, you could lose your coverage.

Attention Medicaid recipients: It’s time to renew! Look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering, or sent electronically to members who signed up for electronic notices.

Complete and return renewal packets and requests for information on time. Contact HHSC to report any changes (such as contact information, pregnancy, or household changes) as soon as possible.

No longer qualified for Medicaid?

Children:
Most kids can still be covered through the Children’s Health Insurance Program / CHIP. For details, check your Medicaid notice or call 800-964-2777.

Adults:
Adults may be able to get financial assistance to pay for a health insurance plan through the health insurance Marketplace. To apply, visit www.healthcare.gov or call 800-318-2596.

Update your information at YourTexasBenefits.com or call 2-1-1 and select option 2.

NO ESPERE ¡Renueve o actualice!

Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.

Atención beneficiarios de Medicaid: ¡Es momento de renovar sus beneficios! Esté atento a los avisos de renovación enviados por correo postal en sobres AMARILLOS que dicen “ACCIÓN REQUERIDA” en rojo, o por correo electrónico a quienes se inscribieron para recibir avisos electrónicos.

Llene y envíe los paquetes de renovación y las solicitudes de información a tiempo. Comuníquese con la HHSC para reportar cualquier cambio (como información de contacto, si hay un embarazo y cambios en el hogar) lo antes posible.

¿No califica más para Medicaid?

Niños:
La mayoría de los niños todavía pueden obtener cobertura a través del Programa de seguro médico para niños/CHIP. Para obtener más detalles, consulte su aviso de Medicaid o llame al 800-964-2777.

Adultos:
Los adultos pueden obtener cobertura del Mercado de seguros médicos. Visite www.healthcare.gov o llame al 800-318-2596.

Actualice su información en YourTexasBenefits.com o llame al 2-1-1 y seleccione la opción 2.

ARC MyChart downtime

ARC MyChart downtime: Due to technical maintenance, ARC MyChart will be unavailable 7:00pm Saturday, June 10 to 7:00am Sunday, June 11. To schedule an appointment during this time, please call 512-272-4636 and press "1". You can reach all-night phone nurses by calling any clinic and pressing “4” to speak with a nurse.

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COVID-19 Vaccine

COVID-19 Vaccination Update - 11/2/22

COVID-19 Update: It is best to request a vaccine or booster at any upcoming appointment. Bivalent boosters and all scheduling is limited. If you don't find availability online, please check the next day. Phone and online schedules are the same. ARC provides COVID-19 vaccines for children 6 months+ and adults. Book via MyChart or at 866-453-4525. 

Appointments: Schedule online through ARC MyChart or by calling the ARC COVID-19 hotline at 866-453-4525. If you cannot find availability online, please wait a day and check again. We continue to open more slots. MyChart displays the schedule that phone schedulers use. Thank you for your patience.

 

VACCINE SCHEDULING
 COVID-19 FAQs

 
 

COVID-19 vaccine appointment scheduling

An appointment is required to get a COVID-19 vaccine at ARC.

Vaccine eligibility and scheduling at ARC

ARC patients and all community members 6 months+ are now eligible to receive a COVID-19 vaccination per Texas DSHS.

Dose 1 at ARC: 

  • Schedule online at MyChartARC.com: ARC patients with an account can login and book directly.
  • Call: If you do not have an ARC MyChart account, please call 866-453-4525.

Dose 2 at ARC:  Your appointment will be scheduled upon receiving Dose 1 at ARC. If you did not get your first dose at ARC, please call 866-453-4525.

Dose 3 (1st booster), 4 (2nd booster), or 5 (3rd booster) at ARC: 

  • Schedule online at MyChartARC.com: ARC patients with an account can login and book directly.
  • Call: If you do not have an ARC MyChart account, please call 866-453-4525.

For questions please call 866-453-4525