Affordable Care Act (ACA) marketplace enrollment

Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.

All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.

Medicare annual enrollment

Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.

Medicare patients at ARC are 7.5% less likely to use the ER than other patients across the nation.

Tips for patients

ARC in-network with UHC

If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:

MyChart Login Help Me Book

COVID-19 Testing

You can easily schedule your COVID-19 test online. Please answer the following questions so we can direct your care accordingly:

IS THIS URGENT?
Is the patient experiencing any of these symptoms:

  • Chest pain
  • Shortness of breath
  • Severe abdominal pain
  • Stroke symptoms (sudden weakness, loss of vision, loss of balance, or severe headache)
  • Loss of consciousness
Yes No

Has the patient seen an ARC physician or APC in the last three years?

Yes No

Is the patient currently on a Medicare Advantage Plan?

Yes No

Is the patient experiencing fever, cough, shortness of breath or other flu-like symptoms now or in the last 72 hours?

Yes No

Based on your answers, we strongly recommend that you be evaluated by a physician or advanced practice clinician (APC).

Choose [ARC In-Clinic] or [ARC Video Visit] to schedule a same-day or next-day visit covered by most insurance plans. A visit is required before a physician or APC can provide a prescription to treat a positive COVID-19 test. We can only offer video visits if you are in Texas at the time of the visit.

Choose [Testing Only - COVID-19] to get a COVID-19 test without being evaluated first.

Choose [Talk to a Doctor Now] to bypass scheduling and redirect to ARC's on-demand virtual urgent care service, NormanMD. This may be a covered benefit or a fee-based option depending on your employer or health plan benefits.

Is the patient retesting after a recent positive COVID-19 test to end their quarantine?

Yes No

Your answer suggests that you can book a Direct COVID-19 Test offered only at a select group of ARC clinics.

Choose [Testing Only - COVID-19] below to skip a visit with a physician or advanced practice clinician (APC) and go directly to an ARC Direct COVID-19 Test location. If you are having symptoms, it is strongly recommended that you be evaluated by a physician or APC before testing. A visit with a physician or APC is required to prescribe medication for treatment.

Choose [ARC In-Clinic] or [ARC Video Visit] to schedule a same-day or next-day visit covered by most insurance plans.

Choose [Talk to a Doctor Now] to bypass scheduling and get directed to on-demand virtual urgent care for a low one-time or monthly fee, via the NormanMD webportal or app.

COVID-19 TEST COVERAGE & COST:

Most health insurance plans cover costs for tests, however copays, coinsurance, deductibles, and certain exclusions may apply, like testing for travel. If the patient does not have health insurance, there is no longer government aid so they will be charged a fee. ARC offers a 25% discount if payment is made at the time of service. The costs for COVID-19 tests is $104 ($78 w/ discount).

In compliance with governing rules and regulations, Austin Regional Clinic physicians can only prescribe for and treat patients currently located within the state of Texas at the time of service. So, we must ask:
"Are y'all in Texas during this video visit?"

Yes No

Is the patient under 18?

Yes No

For the safety of all our patients, ARC physicians strongly recommend children stay up-to-date on all childhood vaccines.

Click here to view our vaccination policy.

Would you like to continue?

Yes No

Book a Daytime or After Hours appointment?

Monday - Friday Saturday - Sunday
Daytime Hours: 8:00am - 5:00pm Closed
After Hours: 5:00pm - 9:00pm 8:00am - 5:00pm
Daytime After Hours

A $35.00 convenience fee will be added to all After Hours visits. Most health plans cover this fee. Please check with your health plan to avoid any surprises. Any portion not covered by insurance will be billed to the patient/guarantor. Would you like to continue?

Yes No

Do you prefer to talk to a doctor now?

We can provide on-demand virtual urgent care for a low one-time or monthly fee. If you choose yes you will be redirected to NormanMD.com.

Yes Cancel

Do you have any of the following conditions? If you do, you may require more extensive testing or evaluation in an Emergency Room setting. Please call 911 or seek immediate care at an Emergency Room.

  • Assault/child abuse/domestic violence/rape
  • Exposed bone in a wound or injury
  • Broken facial bones
  • Overdose or poisoning
  • Drug or alcohol withdrawal
  • Suicide attempt or psychosis
Yes No

Are you experiencing any of the following? If you are, we would like to speak with you to get additional details so that we can make sure you get the most appropriate care and/or appointment. Please call 512-346-6611 and press option [4] to speak to a nurse.

  • Abdominal pain
  • Chest pain/shortness of breath/heart problems
  • Blood pressure concerns/Diabetes/Blood sugar concerns
  • Allergic reatction
  • Animal bite/Contact/Possible Rabies Exposure
  • Bleeding/Laceration/Cut/Puncture wound
  • Head injuries/Motor vehicle accident/Falls over 3 feet high
  • Fever greater than 103
  • Seizures
  • ADD symptoms/Depression/Anxiety
  • Newborn care (up to 3 months of age)
  • Pregnancy related/Contraceptive concerns/STD testing
  • Medication refills
Yes No

This appointment cannot be scheduled online as we need additional information about these symptoms, and recommend you speak with a nurse. Please call 512-346-6611, and press "4" to speak with a nurse - available 24/7. If this is an emergency, please call 911.

This appointment cannot be scheduled online. CDC does not recommend retesting to end quarantine. If the patient has COVID-19 infection, they should isolate until they are fever free for 24 hours then wear a mask around others for additional 5 days.

This appointment cannot be scheduled online as we need additional information about these symptoms, and recommend you speak with a nurse. Please call 512-346-6611, and press "4" to speak with a nurse - available 24/7.

If this is an emergency, please call 911.

This appointment cannot be scheduled online. We cannot schedule this video visit if you are not physically in the State of Texas. When you are back in Texas, feel free to follow up with your doctor. If you need immediate medical care, please contact a local health care provider.

Due to long wait times for our physicians and Advanced Practice Clinicians, we are not currently accepting new patients. Please contact your Medicare Advantage insurance provider for assistance with choosing a physician. We apologize for any inconvenience.