We are improving access to care by updating our phone systems so you can reach us when you need us. Here's what we're doing:
Brodie Lane: We added a phone console operator to help process calls. This will allow us to better place you into a nursing or appointment queue as you call us.
Round Rock: We are working on a new phone system to help serve you better with hopes to make it active during the first quarter of 1994.
Far West: We have installed extra phone terminals which allow us to answer your nursing and appointment calls faster for both adult and child primary care calls.
Seton Northwest: We are working to reconfigure our phone lines to answer your calls faster during peak phone periods.
South: We are hiring additional staff to answer your calls, which has reduced patient hold times.