Patients, help us protect our high-risk patients - please wear a mask if you have respiratory symptoms, a positive COVID-19 test, or COVID-19 exposure.
Effective 3/13/23, ARC transitions to optional masking for our staff and physicians, with required masking during specific situations. Read more.
In response to the COVID-19 pandemic, the federal government declared a public health emergency (PHE) and passed a law that allowed you to automatically keep your Medicaid coverage (continuous Medicaid). Based on the new federal law, continuous Medicaid eligibility will end on March 31, 2023, so you need to renew your benefits when it’s time to ensure your coverage will continue if you are eligible.
Patients should look for notices from HHSC in YELLOW envelopes that say "ACTION REQUIRED" in RED lettering. Notices will come in the mail and/or via portal if clients chose electronic notices. They should respond quickly when they receive it.
If you don’t respond to renewal or information requests from HHS, you could lose your coverage.
Como respuesta a la pandemia de COVID-19, el gobierno federal declaró una Emergencia de Salud Pública (PHE, por sus siglas en inglés) y aprobó una ley que le permitió a usted mantener automáticamente su cobertura de Medicaid (cobertura continua de Medicaid). Según la nueva ley federal, la elegibilidad para la cobertura continua de Medicaid se terminará el 31 de marzo, de 2023, por eso necesita renovar sus beneficios cuando se llegue el momento para asegurar que su cobertura va a continuar si usted todavía es elegible.
Pacientes deben buscar avisos de la HHSC en sobres AMARILLOS con el texto “ACCIÓN REQUERIDA” en letras ROJAS. Los avisos llegarán por correo y/o a través del portal en línea si los clientes eligieron recibir avisos electrónicos. Deberían responder con rapidez cuando lo reciban.
Si no responde a las solicitudes de renovación o de información de la HHSC, podría perder su cobertura.
ARC MyChart downtime: Due to technical maintenance, ARC MyChart will be unavailable 7:00pm Saturday, April 1 to 7:00am Sunday, April 2. To schedule an appointment during this time, please call 512-272-4636 and press "1". You can reach all-night phone nurses by calling any clinic and pressing “4” to speak with a nurse.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Binary Fountain to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Binary Fountain is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients
ARC East 7th
Ages seen: 0 - 18
Joined ARC: 2019
Dr. Suhag grew up in Plano, TX. When she is not working, she enjoys performing improv comedy at the local theatre, teaching or practicing yoga (she is a certified yoga instructor), bouldering at the climbing gym, or teaching improv to neurodiverse or homeless youth in the community. As for her favorite local spot, Dr. Suhag says “Nothing beats Barton Springs pool!”
Follow Dr. Suhag on Instagram
I chose pediatric medicine because I believe long-term wellness starts in childhood. A child’s wellness is dependent on every aspect of their life; physical, emotional, educational and interpersonal health are equally important. I approach care visits as a team, where you and your child are both actively involved in healthcare decisions. This creates well-rounded, well-empowered children with the confidence to transition into autonomous, healthy adults!
A Flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Regular dental care should begin by 1 year of age, with a dental check-up at least twice each year for most children. Some children may need check-ups more often.
Immunizations help provide immunity to children and adults before they are exposed to potentially harmful diseases like hepatitis B, measles, mumps, polio, and more.
ARC pediatric eye exams check eye health and scan for amblyopia risk factors, blurry vision, farsightedness, nearsightedness, vision loss, and more.
Preparing for your baby's arrival is an exciting time that can raise questions about the health care your child will receive. A free ARC Pediatric Meet & Greet is an excellent opportunity for you to learn about our practice and inquire about an individual doctors' philosophy of caring for infants, children, and teens.
When you have concerns about your child’s mental or behavioral health, your ARC pediatrician can conduct a screening or refer you to a provider who can determine the kind of help you need and help you access the right resources for your child.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Everyone was incredibly friendly and helpful.
I liked the doctor a lot she was helpful and friendly and nice, but the nurse we had scratched my daughter twice with the needle while giving her the shot.
The staff, Nurse and Doctor were all very nice. I was concerned about going to this location because of the area. But my mind was at ease with the great care my child received!
The staff and nurses were very kind and helpful. Dr. Suhag is an excellent doctor and works to build an authentic rapport with my children. I am going to switch PCP for my kids because Dr. Suhag is so great.
Dr. Suhag is a wonderful practitioner! She is patient, caring and values the insight of parents. Highly recommend!
Drs. Michael F. de Lota and Sunaina Suhag were named “Best” in the Austin American Statesman/Austin 360 “2022 Best of the Best” - thanks to YOU! Read more.
September 19, 2022
1 min read
Sunaina Suhag, MD, FAAP, Pediatrics at ARC East 7th, offers strategies for dealing with the infant formula shortage.
May 17, 2022
2 min read
Sunaina Suhag, MD, Pediatrician at ARC East 7th discusses the effects of food insecurity on children and families. See why she says if a family is experiencing food insecurity, ARC can help.
November 15, 2021
2 min read
The Pfizer COVID-19 vaccination for children ages 5 to 11 has been approved by the CDC. Two ARC Pediatricians, Elizabeth C. Knapp, MD, and Sunaina Suhag, MD, FAAP, explain what’s next.
November 4, 2021
1 min read
Diaper rash is a common condition affecting babies and toddlers. Sunaina Suhag, MD, FAAP, Pediatrician at ARC East 7th explains how airtime plays a role in curing diaper rash.
September 16, 2021
2 min read
A look at the COVID risk factors in households with school age children. Dr. Sunaina Suhag and Dr. David Gray talk about how back-to-school affects the entire household?
August 26, 2021
1 min read
Dr. Suhag has been named to the Board of Directors. Many ARC physicians serve as volunteer providers at the clinic.
November 10, 2021
0 min read
“During the Pfizer trial, there were zero cases of COVID-19 among fully vaccinated kids. That’s outstanding,” says Dr. Suhag, ARC Pediatrician
June 7, 2021
1 min read
“The best way to ensure that your kids don’t get sick or spread COVID to others is to get vaccinated,” ARC Pediatrician Dr. Suhag.
May 27, 2021
2 min read
Dr. Sunaina Suhag, Pediatrician at ARC, was recently featured in a news story on KXAN as part of their Pandemic Pass or Fail series.
November 13, 2020
1 min read
Dr. Suhag is currently accepting new patients.
Children (ages 3-11)
Adolescents (ages 12-18)
Toddlers (ages 0-2)