Open enrollment for Affordable Care Act plans available through HealthCare.gov is from November 1 to January 15. Keep your ARC care team by choosing from insurance plans we accept: Aetna, Ambetter, Blue Cross, Blue Advantage, MyBlue, Moda, Sendero, and UnitedHealthcare Exchange Plan.
All insurance plans accepted by ARC, including government plans, are listed online at ARCInsuranceInfo.com.
Eligible U.S. residents can apply for and make changes to their Medicare plans from October 15 – December 7. Medicare is a health insurance plan for people ages 65 and up, or those with certain conditions or disabilities. It is important to know your options and pick a plan that lets you keep your ARC care team.
Medicare patients at ARC are 7.5% less likely to use the ER than other patients across the nation.
Tips for patients
If you have received a letter from UnitedHealthcare (UHC) stating that any of the providers listed below are out-of-network, please be informed that refers to their former practice. The following physicians and APC remain in-network at ARC, and you may continue seeing them without any changes to your coverage:
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Liberty Hill Ages seen: 0 - 18 Languages: Vietnamese, French, Spanish, Japanese Joined ARC: 2021
An Austin native, Dr. Van-Dinh is an avid competitive video gamer and “full-time geek,” enjoying anime, board games, Star Wars, etc. She is also a “huge foodie;’ she loves to cook and is always searching for the newest eateries in the area. To relax, Dr. Van-Dinh plays piano and exercises at the gym. She also enjoys traveling the world and learning new languages. Her favorite area locales include shopping at The Domain, exploring South Congress, and walking through the Trail of Lights at Zilker Park during Christmas time.
I have always known that I wanted to be a pediatrician – in fact, I was an ARC patient throughout my childhood! Pediatrics allows me to build meaningful, long-lasting relationships with my patients and their families. Watching children grow up and meet milestones is one of my most rewarding experiences. My role as a pediatrician is to guide and empower my patients in making healthy decisions that will positively impact their long-term health outcomes as they transition into adulthood. I take an evidence-based, team approach in supporting children from all aspects of wellness, including physical, mental, and social well-being.
ARC Pediatrics provides behavioral evaluations to gather information to help your child and family.
Developmental and Autism screenings are tests that help diagnose developmental challenges in children.
A flu vaccine can help prevent flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Learn More
Hearing screenings are tests to help identify hearing loss in children and its severity.
If you choose to breastfeed, your ARC pediatrician, ob/gyn, and care team can provide advice and recommendations. We also partner with Breastfeeding Success (BFS) to help new parents fwith specialized educational materials, classes, and visits with a lactation consultant, as needed.
Hearing loss screenings for newborns help determine if your baby has hearing loss.
ARC pediatric eye exams check eye health and scan for amblyopia risk factors, blurry vision, farsightedness, nearsightedness, vision loss, and more.
Immunizations are a safe, effective way to protect children from diseases, including some cancers, as well as hospitalization, disability, and death. It is important to maintain routine immunizations during a pandemic or other public health emergency to prevent further outbreaks.
When you have concerns about your child’s mental or behavioral health, your ARC pediatrician can conduct a screening or refer you to a provider who can determine the kind of help you need and help you access the right resources for your child.
Our dedicated pediatricians offer comprehensive 3-day and 2-week newborn visits designed to ensure the health and well-being of your newest family member.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
A well-check exam focuses on maintaining your child’s health and is a time to discuss preventive care. Our doctors and APCs cover growth, development, immunization updates, health, safety, nutrition, physical fitness, puberty, acne, learning, behavioral questions, and family and social concerns.
512-778-7003 Fax: 512-406-7317
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Dr. Van-Dinh does a great job of listening to my questions and concerns. She provides a sense of knowledge and calmness every visit. So glad we found her for our little one.
The front office staff is always unwelcoming, it’s like they hate coming to their job and why should we want to come to the doctor? They hate being there also! It’s always beyond freezing! I hate that I can’t call and talk to my liberty Hill office. You will ultimately lose my business because of this.
This is the 2nd time we have come here and everyone working there has been extremely friendly and professional. Dr Van-Dinh has been so wonderful with him
Communication And time given
Everything was excellent except the front-desk.
Dr Van-Dinh IS ABSOLUTE AWESOME! She listened to us, and attended to our needs. Her nurse was kind and gentile to our baby. Our experience here has shaped future visits and helped us gain trust in ARC. We appreciate all the the kindness and patience!
Tips to help parents focus on their children's health and well-being during back-to-school.
July 20, 2023 3 min read
Lan Anh Van-Dinh, MD, Pediatrics at ARC Liberty Hill talks about eczema in babies and kids in this new video.
September 7, 2022 3 min read
ARC Liberty Hill adds Pediatrics with Austin native Lan Anh Van-Dinh, MD. She begins seeing patients September 23.
September 20, 2021 < 1 min read
Dr. Van-Dinh is currently accepting new patients.
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)