Heidi Shalev

Vice President, Marketing, Communications, & Engagement, ARC


Ms. Shalev is the Vice President of Marketing, Communications, & Engagement for ARC and Covenant MSO. In her role, she oversees the Marketing and Customer Service teams, and is the product lead for the ARC MyChart patient portal. She is responsible for brand management, strategic marketing, communications, media, and community relations, and patient engagement. Prior to joining ARC in 2001, Ms. Shalev owned Impact International, a visual communication services and multimedia graphic design company.

Every day I focus on the many ways we connect with our patients, and on telling the ARC story from every angle. I support new services and innovations so we can continue to provide solutions for the healthcare needs of our patients and their families, keeping them engaged in their own health. When all of us at ARC help provide care and prevent illness and injury, we are doing our best work.

Credentials

  • Education

    BA, International Studies, American University, Washington, DC
    MA, Journalism, The University of Texas at Austin

  • Professional membership

    Ms. Shalev is a member of the American Medical Group Association (AMGA) Marketing & PR Council, and the Council of Accountable Physician Practices (CAPP) Communications Committee.