Your insurance plan may need to know your PCP
A primary care provider (PCP) is your main medical provider, working with you on managing many of your preventative and chronic healthcare needs, including coordinating care with specialists. Many health plans require or recommend you notify them of your chosen PCP. It’s an important detail that may impact your access to specialists, prior authorization on certain procedures, and out-of-pocket expenses.
In addition, any insurance plan that is an HMO, EPO, or POS network may automatically assign you a PCP if you do not notify them of your selection. Please reach out to your health plan to check their specific requirements.
These HMO plans REQUIRE you to notify them who your PCP is:
Exchange HMO Plans
- Ambetter Value Network (look for Value Network on the card)
- Ambetter Virtual Care
- Aetna CVS Exchange (look for the Aetna CVS logo)
- Blue Advantage
- Moda Health
- UnitedHealthcare Exchange/Virtual First (look for Exchange on the card)
Commercial/Employer HMO Plans
- Blue Cross
- and more, check with your plan
These Medicare Advantage plans do not require it, but we strongly encourage you to notify them of your ARC PCP to ensure your provider can better coordinate your healthcare:
- Aetna Medicare Advantage Plans
- Blue Cross Medicare Advantage Plans
- Humana Medicare Advantage Plans
- UnitedHealthcare Medicare Advantage Plans
- Wellmed/AARP Medicare Advantage Plans
Your ARC care team wants to provide the most coordinated care to benefit you and your family’s health. Thank you for being part of the team effort.
New insurance? Respond to a reminder, and avoid a call.
If you have new insurance, the best way to update ARC is to respond to the notifications and reminders you get after you book your first appointment of the year. It will save you a phone call.
Everyone receives an appointment reminder text from ARC. Follow the link to confirm or cancel, then:
- Non-MyChart users follow the instructions to complete the registration process, including pre-visit forms.
- ARC MyChart users get a notification to complete eCheck-in and Pre-Visit Steps in MyChart.
Scheduling tickets make booking online easy
We use scheduling tickets to invite you to book appointments through a secure link for specific specialties and visits. It’s a convenient way to give you the option to schedule online for an appointment that requires a referral or a doctor’s order, like a bone density scan. As we expand the use of scheduling tickets to more specialties, you may see an email or text inviting you to schedule an appointment. Just follow the secure link to book online and skip a phone call. See how it works.
New physicians, advanced practice clinicians (APCs), and services at a clinic near you
• Rheumatology is now at ARC Bastrop with Matthew A. Dwyer, DO.
• Onsite Infusion Therapy is now available for Rheumatology patients at ARC Bastrop and Neurology/Multiple Sclerosis patients at ARC Four Points.
• ARC Far West welcomed Marisa R. Garcia, APRN, FNP-C, who sees patients for medical weight-loss management.
• Orthopedics expanded to two more clinics. ARC Kelly Lane in Pflugerville welcomed Gregg A. Vagner, MD, seeing hand, elbow, and arm issues. Olivia C. Cummins, PA-C, is at ARC East 7th every Tuesday to see hand issues.
• Dermatology is now at ARC Four Points with Grace W. Kimmel, MD, FAAD.
We help you manage inflammatory bowel disease
A 2023 study led by the Crohn’s and Colitis Foundation estimates that nearly 1 in 100 Americans have inflammatory bowel disease (IBD). The two main types of IBD, Crohn’s disease and ulcerative colitis, can cause abdominal pain, diarrhea, weight loss, and fatigue. ARC specialists offer IBD treatment programs focused on helping you achieve remission. ARC Gastroenterologist Dr. Sujaata R. Dwadasi leads the program, offering solutions that include lifestyle changes, infusion therapy, and drug-based management. If surgery is necessary, Dr. Arielle C. Dubose provides colorectal surgery. To learn more, visit ARCibd.com.