Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients Available at Multiple Locations Ages seen: 3 - 99 Joined ARC: 2022
Dr. Holinbeck grew up in Wisconsin. He has had extensive experience as a team physician for schools and colleges in Texas and with professional teams in San Antonio. When he is not working, Dr. Holinbeck enjoys family time with his wife and two daughters. He also enjoys exercising, specifically playing basketball, and watching science fiction movies/series. Dr. Holinbeck is exploring all the areas around Austin and says he enjoys being “anywhere I can watch sports and hang out with family and friends!”
I find great fulfillment in helping people improve their quality of life, and non-operative sports medicine has allowed me to pursue this passion. Becoming a father has been one of the most rewarding and challenging experiences of my life, and has made me a better physician by increasing my patience, compassion, and empathy. These skills facilitate working together with my patients to determine the best treatment plan based on their unique circumstances and goals, and I enjoy the opportunity to have a positive impact on their lives.
Bracing restricts movement and can help relieve pressure, help heal, take weight off an injured area, and provide post-operative support.
Casting helps immobilize injured bones, promote healing, and reduce pain and swelling while bones heal from surgery or injury.
ARC Sports & Musculoskeletal Medicine providers offer non-surgical concussion management.
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Diagnostic digital imaging (x-ray) helps ARC doctors diagnose medical conditions, reduces the need for needless invasive exploratory processes, and creates better patient outcomes.
A diagnostic ultrasonography can be used to view internal parts of your body to see if something is wrong or not working properly. They can also be used to help guide injections.
ARC Sports & Musculoskeletal Medicine providers offer non-surgical fracture care.
ARC Sports & Musculoskeletal Medicine providers offer non-surgical management of degenerative musculoskeletal conditions and chronic pain symptoms.
ARC Sports & Musculoskeletal Medicine providers offer non-surgical management of sports injuries and guidance to return to sports activities.
Orthobiologic, steroid, and viscosupplementation injections can be applied near an injury to help provide temporary pain relief and reduce inflammation of the area.
Your ARC medical provider may refer you to a doctor outside of ARC to get an MRI, CT scan, or other procedures not provided by ARC.
Your ARC provider may refer you to a physical therapist outside of the ARC clinic system.
512-454-4561 Fax: 512-406-7330
512-443-1311 Fax: 512-406-6266
512-282-8967 Fax: 512-406-7351
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
Very friendly...
Everyone is always helpful and friendly
My appointment was done very quickly. My Doctor was very knowledgeable on my Issues. So I’m very pleased with ARC!!
Good
Excellent care met all expectations
fast, efficient, friendly staff
We are happy to welcome Jason B. Holinbeck, MD, Sports & Musculoskeletal Medicine to the teams at ARC Medical Park Tower Orthopedics and ARC South 1st.
October 24, 2022 1 min read
Children (ages 3-11) Adolescents (ages 12-18) Toddlers (ages 0-2)