ARC has a limited supply of COVID-19 vaccines from Pfizer for ages 6 months and up. Patients can request the vaccine at already-scheduled visits. You can also schedule online at MyChartARC.com or call 512-272-4636. If online scheduling is not available, please check back frequently as COVID vaccine quantities change.
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
Accepting new patients ARC Center Street Ages seen: 14 - 99 Joined ARC: 2022
Dr. Chacon grew up in a military family, living all over the U.S. and throughout Europe. In her free time, Dr. Chacon enjoys utilizing her art degree through drawing, painting, and photography. She also enjoys spending time with her husband and pets, hiking, exploring new restaurants in Austin and Central Texas, and reading fiction. Dr. Chacon names Sculpture Falls along the Barton Creek Greenbelt as one of her favorite areas, where “I can spend hours lounging.”
I have loved the field of Obstetrics and Gynecology since I was a child. In school, I was fascinated by the science of medicine, but I chose medicine as a career because of the positive difference I can make in an individual’s life and community. Ob/Gyn allows me to support patients through huge life events and help provide education and guidance in decision-making. Being trusted to guide patients through their health care is an honor and a privilege. I strive to make our community healthier and educate my patients so they can make decisions that help them reach their individual health goals.
According to the American College of Obstetricians and Gynecologists (ACOG), adolescents should have their first routine gynecologic visit between ages 13 and 15 years old, which includes an introduction to the gynecologist and general health counseling, as well as discussion of any concerns.
The annual gynecological exam is a yearly preventative and diagnostic examination that helps monitor any ongoing physical or hormonal conditions. The examination typically includes a routine breast and pelvic exam, and may include a screening for sexually transmitted diseases such as chlamydia or gonorrhea.
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Contraception (birth control) is any activity, medicine, or equipment used to prevent pregnancy. There are many types of birth control available for women who do not wish to become pregnant. The choice of a birth control method is a complex decision; ARC provids information and supporting patients' decision-making about birth control methods through contraceptive counseling.
A gynecologist sees patients of all ages for a wide variety of health issues, including pap tests, menopause, UTIs, birth control, well-checks, and STD testing and treatment.
Obstetrical care is a term used to describe the management of both normal and complicated pregnancy as well as the delivery and postpartum periods.
Endometrial ablation is a procedure to remove a thin layer of tissue (endometrium) that lines the uterus. It's done to stop or reduce heavy menstrual bleeding.
Fertility care at ARC focuses on monitoring, maintaining, and restoring your reproductive and gynecological health.
Flu vaccine can help prevent a flu-related visits to the doctor each year. CDC recommends everyone 6 months and older get vaccinated every flu season.
Genetic screening is the process of testing for a genetic disorders that may be passed to offspring.
A high-risk pregnancy is one where the mother or the fetus has an increased risk of adverse outcomes compared to uncomplicated pregnancies.
Hysterectomy is surgery to remove the uterus. In some cases, other parts of the reproductive system may be removed.
Intrauterine contraception is a minimal user effort method, and an IUD is safe in most women. It is especially a good choice for any woman who is trying to avoid estrogen hormonal therapy. IUD insertions are scheduled at your Ob/Gyn’s office. The best time for placement is toward the end of normal menstruation.
For your convenience and to provide you with the best care, ARC Ob/Gyn doctors are credentialed to deliver at a hospital near your clinic location.
An ARC Ob/Gyn physician can help treat menopause symptoms and help prevent osteoporosis and will work with you to recommend lifestyle changes and possibly medicine.
Nexplanon is a hormonal contraceptive implant designed to provide long-term birth control for individuals.
Getting regular preventive care and screenings may help find cancer and other health risks early, when they are most treatable and more treatment options are available.
Your ARC doctor will show you what to expect and how to manage soreness and discharge, soreness, mood changes, and more after delivery.
Prenatal care provides the best care for you and your unborn child. It also helps prepare you for the delivery of a healthy baby.
If you're planning to become pregnant, you want to take the best care of you and your baby to help reduce risks. Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an ARC Ob/Gyn physician or Nurse Practitioner.
Proper health before deciding to become pregnant is almost as important as maintaining a healthy lifestyle during pregnancy. We recommend you begin with a pre-pregnancy exam with an Ob/Gyn physician or Nurse Practitioner.
A sonogram is a medical test that uses high-frequency sound waves, or ultrasound waves, to look at the organs and structures in your pelvic area.
STIs are infectious diseases passed from person to person through sexual contact. They may also be called STDs for sexually transmitted diseases.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Tubal ligation, or “tying your tubes,” is a surgical procedure that prevents you from becoming pregnant.
737-404-0347 Fax: 512-406-6295
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
As we were leaving today, my husband and I agreed that we've only ever had good experiences with ARC, especially Center Street. My PCP, OBGYN, and our future pediatrician are all there. We plan to continue to use ARC for the foreseeable future.
Dr. Chacon is so sweet and knowledgeable! I felt very comfortable talking to her about my pregnancy and plans! Thank you for being great!
I liked how down to earth and professional the Medical Assistant was. A great balance of doing the job and being personable.
Love that Dr. Chacon listens to my concerns and works to address the root cause
The doctor is excelent . I like very much.
Me gusta la atención y el buen trato que le brindan a los pacientes 🌟🌟🌟
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